What expenses are the franchisee responsible for regarding Cicis training programs?

According to Cicis's 2025 Franchise Disclosure Document, franchisees are generally responsible for covering all expenses associated with any training programs, whether initial or subsequent. This includes the costs of travel, lodging, meals, and wages incurred by both the franchisee and their personnel while participating in the training. However, for the initial training program for a franchisee's first or second restaurant, Cicis will provide the instructors and training materials at no additional charge, aside from these expenses.

Cicis may also require personnel to attend additional training programs and seminars. While Cicis provides the instructors and training materials for these programs, they reserve the right to charge a reasonable fee for such additional training. Furthermore, Cicis may provide on-site remedial training to restaurant personnel, for which the franchisee will pay a per diem fee for the trained representatives' services, as well as covering their costs of travel, lodging, and meals.

Prospective Cicis franchisees should be aware of these potentially significant training-related expenses, especially when budgeting for initial setup and ongoing operational costs. It is important to factor in the costs of travel, accommodation, and wages for all required personnel when planning for training. Franchisees should also clarify with Cicis whether any fees will be charged for additional training programs and the specific per diem rates for on-site remedial training to accurately forecast these expenses.