What is the estimated annual cost to update and maintain the Cicis Approved POS System for a Cicis restaurant?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
le discretion.
Point of Sale and Technology Infrastructure
You must purchase, install, and use only (1) the point of sale and computer system and all ancillary and peripheral equipment and components and software we require and (2) all other hardware and software we require in connection with your Cicis Restaurant's operations (e.g. kitchen display systems, customer service platforms, delivery platforms); any or all of which may be upgraded,
substituted, and/or changed at our sole discretion at any time (each component and collectively, "Cicis Approved POS System"). The cost to obtain the Cicis Approved POS System and back office PC is approximately $7,500 to $15,000, which includes all hardware, installation, and initial training. Your annual cost to update and maintain the Cicis Approved POS System will be approximately $4,000 to $6,000. We will have independent access to the information that will be generated or stored in the Cicis Approved POS System, which includes all transactional data, summary level data, and point of sale reports. There is no contractual limitation on our right to access this information. Neither we, our affiliates, nor any third parties are required to provide ongoing maintenance, repairs, upgrades, or updates to
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 31–38)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, the estimated annual cost to update and maintain the Cicis Approved POS System ranges from approximately $4,000 to $6,000. This cost covers updates and maintenance to the point-of-sale system that Cicis requires franchisees to use. The POS system includes all hardware, installation, and initial training. The initial cost to obtain the Cicis Approved POS System and back office PC is approximately $7,500 to $15,000.
Cicis retains independent access to all information generated or stored within the POS system, including transactional data, summary-level data, and point-of-sale reports. There are no contractual limitations on Cicis's right to access this information. This access allows Cicis to monitor sales, track performance, and gather data for system-wide improvements and marketing strategies.
It's important to note that neither Cicis, its affiliates, nor any third parties are obligated to provide ongoing maintenance, repairs, upgrades, or updates to the Cicis Approved POS System or any other hardware or software. This means that while Cicis mandates the use of the system, the franchisee bears the responsibility for ensuring its upkeep and functionality, potentially incurring additional costs beyond the estimated annual maintenance fee. Prospective franchisees should factor these potential additional expenses into their financial planning.