To what email address should a franchisee send notices to Cicis?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
Any notices you are required or permitted to send to us, whether during or after the Term of this Agreement, shall be sent via hand delivery, mail or carrier, as described below, to the address shown in the opening paragraph of this Agreement (or such other address we provide to you), to the attention of our Legal Department, and by email to notices@cicisspizza.com (or any substitute email address we provide to you).
Notices sent via email are deemed delivered when. Notices sent by hand delivery, mail or carrier shall be deemed delivered at the earlier of (i) actual delivery, (ii) the next business day after prepaid deposit with a nationally recognized carrier for overnight or express delivery, or (iii) three business days after prepaid deposit with the US postal service for registered or certified mail. Notices required to be sent both by email and by hand delivery, mail or carrier shall be considered delivered only when delivered by both methods.
Source: Item 22 — CONTRACTS (FDD pages 64–65)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, a franchisee must send any required or permitted notices to Cicis via email to notices@cicisspizza.com. This email address is for sending notices to the Legal Department. Cicis can change this email address and will provide franchisees with any substitute email address.
In addition to sending notices via email, franchisees must also send notices via hand delivery, mail, or carrier to the address shown in the opening paragraph of the Franchise Agreement, which is 13355 Noel Road, Suite 1645, Dallas, TX 75240. Notices are considered delivered only when sent by both email and hand delivery, mail, or carrier.
This dual-method requirement ensures that Cicis receives important communications from franchisees. It is the franchisee's responsibility to ensure that all notices are sent to the correct addresses and by the required methods to be considered delivered. Franchisees should also keep records of all notices sent, including dates, methods of delivery, and confirmation of receipt, to protect their interests and demonstrate compliance with the franchise agreement.