Who is eligible to attend the initial training program provided by Cicis?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
is attached to this Disclosure Document as Exhibit J.
Training
Your Managing Owner, the initial Operator, General Manager and Assistant General Manager must successfully complete our initial training program (the duration and scope of which may vary, depending upon such person's prior restaurant operating experience) within a reasonable period of time after the execution of the Franchise Agreement and at least 15 days prior to the opening date of your Cicis Restaurant. If your Managing Owner or Operator fails, in our sole judgment, to satisfactorily complete such program, then we will give you an opportunity to designate a new Managing Owner and/or Operator, who must be approved by us. If such newly designated Managing Owner or Operator fails to complete the initial training program to our satisfaction prior to the scheduled Opening Date, we may terminate the Franchise Agreement.
We offer initial training throughout the year on an as-need basis. We do not charge any initial training fee for the first and second Cicis Restaurant developed by you or your affiliates.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 31–38)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, the initial training program is mandatory for the Managing Owner, the initial Operator, General Manager, and Assistant General Manager of a Cicis franchise. This training must be completed successfully within a reasonable time after the Franchise Agreement is signed, and at least 15 days before the restaurant's opening.
If the Managing Owner or Operator does not complete the training program satisfactorily, Cicis will allow the franchisee to designate a new Managing Owner or Operator, subject to Cicis's approval. Should the replacement fail to complete the training to Cicis's satisfaction before the scheduled opening date, Cicis reserves the right to terminate the Franchise Agreement.
The training program's duration and scope can vary based on the attendee's prior restaurant operating experience. Any Operator designated later by the franchisee must also satisfactorily complete the management training program. Cicis may conduct all or part of the training programs virtually instead of in person.