Who conducts the gift and loyalty card programs for Cicis?

According to Cicis's 2025 Franchise Disclosure Document, franchisees are required to participate in the gift and loyalty card programs. These programs are conducted by and through CiCi Services, which is an affiliate of Cicis.

This means that as a Cicis franchisee, you will not have the option to opt out of these programs or use a different provider. The use of an affiliated company ensures consistency across all franchise locations and allows Cicis to maintain control over these important customer-facing programs.

Franchisees should consider the implications of this requirement, including any fees or costs associated with participating in the gift and loyalty card programs. It would be prudent to inquire about the specific terms and conditions of these programs, including how they are managed and how they benefit both the franchisee and the customer.