What is the business that On Smile LLC engages in for the Cicis franchise?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
Description of business: On Smile LLC (On Smile) is a Delaware limited liability company. On Smile engages in the business of selling and servicing franchises for the CiCi's Pizza concept. CiCi Services Company, LLC (CiCi Services) operates the gift card program for the CiCi's Pizza concept. On Smile LLC and CiCi Services Company, LLC are collectively referred to as the Company.
On Smile is wholly owned by CiCi Acquisition Company, LLC, which is wholly owned by CiCi Enterprises, LP. CiCi Services is wholly owned by CiCi Enterprises, LP.
Source: Item 20 — OUTLETS AND FRANCHISEE INFORMATION (FDD pages 58–64)
What This Means (2025 FDD)
According to the 2025 Cicis Franchise Disclosure Document, On Smile LLC is a Delaware limited liability company that engages in the business of selling and servicing franchises for the Cicis Pizza concept. CiCi Services Company, LLC operates the gift card program for the CiCi's Pizza concept. On Smile LLC and CiCi Services Company, LLC are collectively referred to as the Company.
On Smile LLC is wholly owned by CiCi Acquisition Company, LLC, which is wholly owned by CiCi Enterprises, LP. CiCi Services is wholly owned by CiCi Enterprises, LP. This means that On Smile LLC is responsible for the franchising activities of Cicis, including selling new franchises and providing ongoing support to franchisees.
Prospective franchisees should understand that On Smile LLC's role is central to the franchise system. They handle the critical aspects of expanding the Cicis brand and ensuring franchisees have the resources they need. The financial health and operational decisions of On Smile LLC can directly impact the franchisees, making it important to monitor the franchisor's performance and stability.