Who must approve the Managing Owner and Operator for a Cicis franchise?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
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- (2) In addition to exercising general supervisory responsibility for your activities under this Agreement, the Managing Owner shall directly oversee your Restaurant's operations, unless you designate another natural person whom we approve to serve as your "Operator". Your initial Operator, if applicable, is identified on Attachment A. An Operator may, but need not, be an owner and will be responsible for overseeing your Restaurant's operations.
- (3) Your Managing Owner and/or Operator must be approved by us, as we determine in our sole discretion. Once approved, your Managing Owner and Operator must, during the entire period they serve in such capacities, continue to meet our qualifications and such other standards as may be set forth in the Manuals or otherwise conveyed to you in writing. Your Managing Owner and the initial Operator must successfully complete our initial training program (the duration and scope of which may vary, depending upon such person's prior restaurant operating experience) within a reasonable period of time after the execution of this Agreement and prior to the Opening Date. If your Managing Owner or Operator fails, in our sole judgment, to satisfactorily complete such program, then we will give you an opportunity to designate a new Managing Owner and/or Operator, who must be approved by us. If such newly designated Managing Owner or Operator fails to complete the initial training program to our satisfaction prior to the scheduled Opening Date, we may terminate this Agreement in accordance with Section 15.A.(2)(e).
Source: Item 22 — CONTRACTS (FDD pages 64–65)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, Cicis must approve the Managing Owner and/or Operator for a franchise. This approval is based on Cicis's sole discretion. Once approved, the Managing Owner and Operator must continue to meet Cicis's qualifications and standards throughout their tenure, as outlined in the manuals or in writing.
The Managing Owner and the initial Operator must successfully complete Cicis's initial training program within a reasonable time after the franchise agreement is executed and before the restaurant opens. The duration and scope of this training may vary depending on the person's prior restaurant operating experience. If the Managing Owner or Operator fails to complete the program satisfactorily, Cicis will allow the franchisee to designate a new Managing Owner and/or Operator, who must also be approved by Cicis.
If the newly designated Managing Owner or Operator fails to complete the initial training program to Cicis's satisfaction before the scheduled opening date, Cicis may terminate the franchise agreement. The franchisee must keep Cicis informed of the identities of the Managing Owner and Operator at all times. If the relationship with the Managing Owner terminates or materially changes, the franchisee must promptly designate a qualified replacement and notify Cicis within five business days of any change. Any successor or replacement Managing Owner and Operator must complete Cicis's initial training program within a reasonable time after their appointment.