Am I allowed to sell Cicis products through the internet?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
You may not sell any products or services sold at your Cicis Restaurant through any alternate distribution channels, including, the Internet, catalogue sales, supermarkets, convenience stores, or grocery stores.
Source: Item 12 — TERRITORY (FDD pages 38–40)
What This Means (2025 FDD)
According to Cicis's 2025 Franchise Disclosure Document, franchisees are restricted from selling Cicis products through the internet. Specifically, the Franchise Agreement does not allow franchisees to sell any products or services sold at their Cicis Restaurant through alternate distribution channels, which includes the Internet. This restriction is in place to give Cicis and its affiliates the right to market and sell products and services authorized for sale at Restaurants through alternative channels of distribution such as the Internet.
This means that while Cicis retains the right to sell its products online, individual franchisees are prohibited from doing so. This is a fairly common practice in franchising, as franchisors often want to maintain control over online sales and branding. Cicis may use the internet to market and sell products and services authorized for sale at Restaurants through alternative channels of distribution such as catalog sales, telemarketing, grocery stores, kiosks, mail order, or through Cicis To Go.
This restriction could impact a franchisee's potential revenue streams, as they are unable to tap into the online market. However, it also means that Cicis is responsible for managing the online presence and sales, which could benefit franchisees by ensuring a consistent brand image and potentially driving online customers to brick-and-mortar locations. Prospective franchisees should consider this restriction and its potential impact on their business plan.
It is important to note that Cicis and its affiliates retain all rights within and outside the Protected Area that are not expressly and exclusively granted to the franchisee under the Franchise Agreement. This includes the right to offer and sell products and services through any channel or by any method of distribution other than a full-service Cicis Restaurant, including through the Internet or similar electronic, virtual, or digital medium.