According to Cicis, what is the franchisee's responsibility for rates of pay and other benefits?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
Though we retain the right to establish and periodically modify System Standards, you retain the right and sole responsibility for the day-to-day management and operation of your Restaurant and the implementation and maintenance of System Standards at your Restaurant.
System Standards may regulate any aspect of the operation and maintenance of your Restaurant, including, but not limited to, any one or more of the following:
(1) sales, marketing, advertising and promotional programs and materials and media used in these programs;
(2) staffing levels for your Restaurant and employee qualifications, dress, and appearance (although employee selection and promotion, hours worked, rates of pay and other benefits, work assigned and working conditions are your sole responsibility);
Source: Item 22 — CONTRACTS (FDD pages 64–65)
What This Means (2025 FDD)
According to Cicis' 2025 Franchise Disclosure Document, while Cicis retains the right to establish and modify System Standards, the franchisee has the sole responsibility for the day-to-day management and operation of their restaurant. This includes the implementation and maintenance of System Standards.
Specifically, Cicis states that employee selection and promotion, hours worked, rates of pay, other benefits, work assigned, and working conditions are the franchisee's sole responsibility. This means the franchisee has complete control over these aspects of employment within their Cicis restaurant, allowing them to manage their staff according to their business needs and local labor laws.
This arrangement gives the franchisee flexibility in managing their workforce but also places the onus on them to ensure compliance with all applicable employment laws and regulations. Prospective franchisees should carefully consider the implications of this responsibility, including budgeting for competitive wages and benefits to attract and retain qualified employees.