According to Cicis, what is the franchisee's responsibility for employee selection and promotion?
Cicis Franchise · 2025 FDDAnswer from 2025 FDD Document
Though we retain the right to establish and periodically modify System Standards, you retain the right and sole responsibility for the day-to-day management and operation of your Restaurant and the implementation and maintenance of System Standards at your Restaurant.
System Standards may regulate any aspect of the operation and maintenance of your Restaurant, including, but not limited to, any one or more of the following:
- (2) staffing levels for your Restaurant and employee qualifications, dress, and appearance (although employee selection and promotion, hours worked, rates of pay and other benefits, work assigned and working conditions are your sole responsibility);
Source: Item 22 — CONTRACTS (FDD pages 64–65)
What This Means (2025 FDD)
According to Cicis' 2025 Franchise Disclosure Document, franchisees have the sole responsibility for employee selection and promotion. Cicis retains the right to establish and periodically modify system standards, but the franchisee has the right and sole responsibility for the day-to-day management and operation of their restaurant, including the implementation and maintenance of system standards.
System standards may regulate staffing levels and employee qualifications, dress, and appearance. However, the franchisee is exclusively responsible for employee selection and promotion, hours worked, rates of pay and other benefits, work assigned, and working conditions.
This means that while Cicis sets the overall standards for the brand, the franchisee is in charge of all employment-related decisions. This includes recruiting, hiring, firing, training, compensation, work hours and schedules, work assignments, safety and security, discipline, and supervision. The franchisee must also manage employment functions in compliance with all applicable laws.
This level of control over staffing allows the franchisee to build a team that aligns with their specific business needs and local market conditions. However, it also places the burden of compliance with employment laws and regulations on the franchisee, which can be a significant responsibility.