For Christies International Real Estate, what is the role of the Agent Support Director?
Christies_International_Real_Estate Franchise · 2025 FDDAnswer from 2025 FDD Document
- 21.2. "Agent Support Director" means the person you employ who is responsible for providing the agents affiliated with your Business with support and guidance related to CHRISTIE'S INTERNATIONAL REAL ESTATE business tools, training, and services.
The Agent Support Director does not need to be a Principal Owner.
- **4.1.
Initial Training**.
We have the right to require, in our discretion, your Responsible Broker, Office Broker, Marketing Director and Agent Support Director for the Main Office and each Additional Office (if any) (hereinafter referred to as "Trainees") to attend, and complete to our satisfaction, our then-current initial training program on the operation of a Business and the Brand Guidelines and Systems, to be provided at a place and time we designate.
You are solely responsible for the compensation, travel, lodging and living expenses incurred by your Trainees and any required additional individuals in attending the initial training program and any additional trainings required.
- **4.2.
Required Ongoing Training**.
We may require, from time to time, your Trainees or additional individuals to attend (in any manner or medium that we designate) additional training.
You are responsible for the compensation, travel, lodging and living expenses your Trainees and additional individuals incur in attending any additional training.
Source: Item 23 — RECEIPT (FDD pages 54–177)
What This Means (2025 FDD)
According to Christies International Real Estate's 2025 Franchise Disclosure Document, the Agent Support Director plays a crucial role in supporting the agents affiliated with a franchisee's business. Specifically, the Agent Support Director is responsible for providing guidance and support related to Christies International Real Estate's business tools, training, and services. This individual does not need to be a Principal Owner, allowing flexibility in staffing.
Christies International Real Estate may require the Agent Support Director to attend and complete initial and ongoing training programs. These programs cover the operation of the business, brand guidelines, and systems. The franchisee is responsible for covering the compensation, travel, lodging, and living expenses incurred by the Agent Support Director while attending these training sessions. Christies International Real Estate reserves the right to determine whether a person has successfully completed the training and may require the Agent Support Director to repeat the course if necessary. Failure to complete the initial training program satisfactorily can be grounds for termination of the franchise agreement.
For a prospective Christies International Real Estate franchisee, understanding the role and responsibilities of the Agent Support Director is essential. This position is pivotal in ensuring that agents are well-equipped with the knowledge and tools necessary to represent the brand effectively. The franchisee should budget for the costs associated with training the Agent Support Director and ensure that the individual selected for this role is capable of meeting Christies International Real Estate's training standards. The Agent Support Director's proficiency directly impacts the quality of service provided by the agents and, consequently, the success of the franchise.