Where are the IT support fees for Christian Brothers Automotive set forth?
Christian_Brothers_Automotive Franchise · 2025 FDDAnswer from 2025 FDD Document
(c) IT Support Fee. Franchisor may provide Franchisee with information technology ("IT") support such as web hosting and software/hardware support in return for a fee paid by Franchisee to Franchisor equal to an amount determined from time to time by Franchisor, in its sole discretion, and set forth in the Confidential Operations Manual. All fees paid in accordance with this Section are non- refundable, and subject to change in Franchisor's sole discretion. Franchisor may modify the IT support services it provides or discontinue the provision of such services at any time.
Source: Item 23 — RECEIPTS (FDD pages 76–372)
What This Means (2025 FDD)
According to the 2025 Christian Brothers Automotive Franchise Disclosure Document, the IT support fees are detailed within the Confidential Operations Manual. Christian Brothers Automotive may provide franchisees with IT support, which includes services like web hosting and software/hardware assistance. In return for these services, franchisees are required to pay a fee.
The amount of the IT support fee is determined by Christian Brothers Automotive at its discretion and is subject to change. The specific fee amount will be outlined in the Confidential Operations Manual. It's important to note that all fees paid for IT support are non-refundable.
Christian Brothers Automotive also retains the right to modify the IT support services offered or discontinue them entirely at any time. This means that the services and associated fees could change during the term of the franchise agreement. Prospective franchisees should carefully review the Confidential Operations Manual and discuss the potential costs and scope of IT support with Christian Brothers Automotive to fully understand their obligations and the services they can expect to receive.