What standards must a Christian Brothers Automotive franchisee follow when operating their franchise?
Christian_Brothers_Automotive Franchise · 2025 FDDAnswer from 2025 FDD Document
operation of the Franchised Business, Franchisee retains the right and sole responsibility for the day-to-day management and operation of the Franchised Business and the implementation and maintenance of System standards at the Franchised Business. Franchisee acknowledges that it is solely responsible for all aspects of the Franchised Business's operations, including employee and human resources matters. Franchisee further acknowledges that any controls implemented by Franchisor are for the protection of the System and the Marks and not to exercise any control over the day-to-day operation of the Franchised Business. The Principal Operator is completely responsible for assuring that the daily operations of the Franchised Business are managed so that the Franchised Business complies with all the requirements of the law, this Agreement and the Confidential Operations Manual. If Franchisee is a business entity, the Principal Operator must own or control at least fifty-one percent (51%) of the ownership interest of such business entity and must have and maintain control of the business entity for as long as such entity is the Franchisee pursuant to the terms of this Agreement. Franchisee agrees to open the Franchised Business to provide services to the public on or before five days after receipt of notice from Franchisor that the Franchised Business is operational. Franchisee, its Principal Operator, and the spouse of the Principal Operator each agree not to campaign for nor hold any public office. The failure of the Principal Operator to comply with the terms of this section will constitute a material breach of this Agreement. 10.05 Qualifications of Franchisee's Employees. Franchisee shall be solely responsible for all employment decisions and functions of the Franchised Business, including those related to hiring, firing, wage and hour requirements, recordkeeping, scheduling, supervision, and discipline of employees, in addition to compliance with all applicable federal, state, and Franchise Agreement (Ver 04-14-2025) local laws, rules and regulations. Subject to the foregoing, Franchisee is required to comply with all mandatory specifications, requirements and restrictions regarding the training of Franchisee's employees as are set forth in the Confidential Operations Manual.
Source: Item 23 — RECEIPTS (FDD pages 76–372)
What This Means (2025 FDD)
According to Christian Brothers Automotive's 2025 Franchise Disclosure Document, franchisees must adhere to several standards and requirements in operating their business. Franchisees are responsible for the day-to-day management and must implement and maintain the System standards. The Principal Operator is responsible for ensuring the daily operations comply with all legal requirements, the Franchise Agreement, and the Confidential Operations Manual. Franchisees must offer and sell all services and products that are part of the Christian Brothers Automotive system and are prohibited from offering or selling any service or product that is not part of the System.
Christian Brothers Automotive franchisees must comply with the terms and conditions of the Franchise Agreement and all applicable laws, rules, and regulations. This includes compliance with wage and hour laws, filing necessary tax returns, and obtaining and maintaining all required licenses and permits. Franchisees must also adhere to advertising standards, using only approved advertising materials and conducting advertising in a dignified manner that does not negatively impact the brand. They must operate during the hours specified by Christian Brothers Automotive and maintain all equipment in good repair, with lifts serviced by a qualified inspector according to ANSI/ALI standards.
To maintain brand consistency and protect insurable risks, Christian Brothers Automotive may prescribe minimum standards and limits for insurance coverage, which franchisees must adhere to. Franchisees must also submit periodic reports regarding their business activities as prescribed in the Confidential Operations Manual. Furthermore, franchisees must expend their best efforts in operating the Franchised Business and avoid any conflicting or competing enterprises that could harm the brand or system. Failure to comply with these standards can result in a material breach of the Franchise Agreement.