Does Christian Brothers Automotive provide on-site training during the early weeks of the franchise business?
Christian_Brothers_Automotive Franchise · 2025 FDDAnswer from 2025 FDD Document
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- We will provide you with on-site training during the early weeks your franchise business is open and provide initial training at CBAC's offices as well as in our Certified Training Locations. If you need to hire a replacement Service Manager, CBAC will assist and consult with you as you recruit and train the Service Manager. During the initial year of operating your franchised business, CBAC performs these services at no additional cost to you. All replacement Service Managers must also be trained as required by CBAC. (Section 9.03).
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- We will continue to attempt to improve CBAC's procedures and systems for operating the automotive repair and maintenance business. As we develop new procedures and systems, CBAC will provide you with information and when appropriate, training concerning these new systems and procedures. (Section 10.18)
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- We will assist you in negotiating the purchase of parts and materials and in establishing prices to charge your customers for the products and services you furnish them. We will not establish maximum, minimum or other pricing requirements with respect to our Franchisees, unless the pricing requirements have been established in a franchise agreement that has been reviewed and approved by the SBA and listed on the Franchise Registry. (Sections 9.07 and 9.08).
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- We will assist you in establishing systems and procedures for administrative, bookkeeping, accounting, payroll and inventory control matters. (Section 9.04).
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Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 40–52)
What This Means (2025 FDD)
According to Christian Brothers Automotive's 2025 Franchise Disclosure Document, they do provide on-site training during the early weeks of the franchise business. Specifically, Christian Brothers Automotive will provide on-site training during the early weeks your franchise business is open and provide initial training at CBAC's offices as well as in their Certified Training Locations.
Additionally, the Certified Field Trainer (CFT) will accompany the new Principal Operator during one week of business operations near the opening of the new repair facility. The CFT will assist the new Principal Operator in implementing the Christian Brothers Automotive systems.
Furthermore, Christian Brothers Automotive offers additional support services through its Certified Training Locations (CTL) and Certified Field Trainer (CFT) programs, utilizing both home office-based team members and established franchisees as trainers. The new Principal Operator will train under a CFT at the retail location operated by the CFT for two weeks either before or after completing both the online courses and the two weeks training at their offices in Houston, Texas. The new Principal Operator will gain on-the-job experience by working in an operating CBA facility and learning to perform the duties of a successful CBA Principal Operator.