When must all of the Principal Operator training be completed for Christian Brothers Automotive?
Christian_Brothers_Automotive Franchise · 2025 FDDAnswer from 2025 FDD Document
Instructional materials include our Confidential Operations Manual, Playbook and related online and offline materials. New Principal Operators must complete: 60 hours of online training; a two week (65 hours) training program which will be held at our offices in Houston, Texas or at some other location we designate, including a completely virtual environment; a four week (230 hours) training program under the supervision of and at a franchise location under the supervision of a CTL Trainer; and a two week (115 hours) training program under the supervision of and at a franchise location operated by a CFT. All of this training must be completed before any New Principal Operator will be allowed to serve as a Principal Operator of a franchise. The Service Manager must complete a one-week (33 hours) training program at our office in Houston, Texas, or virtually facilitated by members of the CBAC Training staff. Both the Principal Operator and Service Manager will be on site at the Principal Operator's location one and a half week prior to the projected business open date. During this time, we will provide training and support programs on location at the place of business and from our offices in Houston, TX (75 hours). The Principal Operator will complete a 3-day (20 hours) course at our office in Houston, Texas between the 8th month and 13th month of business operation. (Approximate hours that a Principal Operator spends in classroom training and on-the-job training are depicted below.)
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 40–52)
What This Means (2025 FDD)
According to Christian Brothers Automotive's 2025 Franchise Disclosure Document, all required training for a new Principal Operator must be completed before they are allowed to serve as a Principal Operator of a franchise. This includes 60 hours of online training, a two-week (65 hours) training program at the Christian Brothers Automotive offices in Houston, Texas (or another designated location, potentially virtual), a four-week (230 hours) training program at a Certified Training Location (CTL), and a two-week (115 hours) training program at a franchise location operated by a Certified Field Trainer (CFT).
In total, a new Principal Operator will undergo significant training before being permitted to manage a Christian Brothers Automotive franchise. This comprehensive training program is designed to equip the Principal Operator with the skills and knowledge necessary to successfully manage and operate a franchise. The training encompasses various methods, including online modules, classroom instruction, and hands-on experience at existing franchise locations.
In addition to the initial training, the Principal Operator will also complete a 3-day (20 hours) course at the Christian Brothers Automotive office in Houston, Texas, between the 8th and 13th month of business operation. This ongoing training and support is designed to help the Principal Operator stay up-to-date with the latest industry trends and best practices, and to ensure that they are able to effectively manage their franchise over the long term. Furthermore, the Service Manager must complete a one-week (33 hours) training program at the Houston office or virtually.
Prospective franchisees should note that they are responsible for all travel and living expenses associated with attending these training programs, both for themselves and for any employees who attend. This can represent a significant upfront investment in addition to the franchise fee and other startup costs. Franchisees should also inquire about the content and structure of the training programs to ensure they align with their learning preferences and business goals.