What point-of-sale and accounting systems are Christian Brothers Automotive franchisees required to use?

According to Christian Brothers Automotive's 2025 Franchise Disclosure Document, franchisees are required to use specific point-of-sale and accounting systems. Specifically, each franchise location must utilize the Tekmetric point-of-sale system, either QuickBooks Enterprise or Epicor Kinetic for their accounting software suite, and FUSE middleware to link the point-of-sale system to the accounting software. Additionally, franchisees must maintain a cell-based internet failover system.

Christian Brothers Automotive will provide initial and ongoing training and support for these systems. This integrated approach to technology aims to ensure consistency and efficiency across all franchise locations, allowing for standardized reporting and data analysis. The franchisor's IT support services are available for a fee of $200 per month, as indicated elsewhere in the document.

For a prospective franchisee, this requirement means they must budget for these technology systems and the associated monthly fees. While the franchisor provides training and support, franchisees should ensure they and their staff become proficient in using these systems to effectively manage their business. The integration of these systems is intended to streamline operations and provide valuable insights into the business's performance, but it also means franchisees are locked into using the specific systems chosen by Christian Brothers Automotive.