Does Christian Brothers Automotive offer additional training programs to franchisees and their Service Managers?
Christian_Brothers_Automotive Franchise · 2025 FDDAnswer from 2025 FDD Document
We may periodically offer additional training programs to you and your Service Manager, covering such subjects as: new products or procedures, operating techniques, new methods, marketing, bookkeeping, accounting and general operating procedures, the establishment, use, development and improvement of computer systems, and overall skill development. Attendance by you and/or your Service Manager may be mandatory or optional, at our discretion. There is no charge for mandatory training courses, however we may charge for optional training courses. All expenses (such as travel, room, and board) that you and your personnel incur while attending or obtaining all training will be borne entirely by you.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 40–52)
What This Means (2025 FDD)
According to Christian Brothers Automotive's 2025 Franchise Disclosure Document, additional training programs may be offered periodically to franchisees and their Service Managers. These programs cover subjects such as new products or procedures, operating techniques, new methods, marketing, bookkeeping, accounting, general operating procedures, the establishment, use, development and improvement of computer systems, and overall skill development.
The attendance to these additional training programs may be mandatory or optional, as determined by Christian Brothers Automotive. There is no charge for mandatory training courses, but optional training courses may incur a charge. Franchisees are responsible for covering all expenses, including travel, room, and board, for themselves and their personnel when attending any training programs.
Christian Brothers Automotive also utilizes Certified Training Locations (CTL) and Certified Field Trainer (CFT) programs to supplement their training. The CTL program involves new Principal Operators training at a retail location operated by a CTL Franchisee for four weeks, while the CFT program involves training under a CFT at their retail location for two weeks. CFTs themselves must complete 24 hours of online courses, a 12-hour training program at the Houston office, and a 24-hour site visit compliance check at their retail locations.