For Christian Brothers Automotive, where does the new Principal Operator train under a CTL?
Christian_Brothers_Automotive Franchise · 2025 FDDAnswer from 2025 FDD Document
The new Principal Operator will train under a CTL at the retail location operated by a CTL Franchisee for four weeks either before or after completing both the online courses and the two weeks training at our offices in Houston, Texas. The new Principal Operator will gain on-the-job
experience by working in an operating CBA facility and learning to perform the duties of a successful CBA team member.
The CFT program supplements the current training program in two ways:
The new Principal Operator will train under a CFT at the retail location operated by the CFT for two weeks either before or after completing both the online courses and the two weeks training at our offices in Houston, Texas. The new Principal Operator will gain on-the-job experience by working in an operating CBA facility and learning to perform the duties of a successful CBA Principal Operator.
The CFT will accompany the new Principal Operator during one week of business operations near the opening of the new repair facility. The CFT will help the new Principal Operator implement the Christian Brothers Automotive systems. All CFTs must complete 24 hours of online courses, a day (12 hour) training program at our offices in Houston, Texas, and a 3-day (24 hour) site visit compliance check at the CFT's retail location(s).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 40–52)
What This Means (2025 FDD)
According to Christian Brothers Automotive's 2025 Franchise Disclosure Document, a new Principal Operator will train under a Certified Training Location (CTL) at the retail location operated by a CTL Franchisee. This training period lasts for four weeks and can occur either before or after the Principal Operator completes online courses and two weeks of training at Christian Brothers Automotive's offices in Houston, Texas.
During this four-week training at the CTL Franchisee's retail location, the new Principal Operator will gain practical, on-the-job experience. They will work within an operating Christian Brothers Automotive facility, learning the various duties and responsibilities necessary to become a successful team member. This hands-on experience is designed to supplement the theoretical and classroom-based training provided earlier in the program.
Christian Brothers Automotive also utilizes Certified Field Trainers (CFT) for training. The new Principal Operator will train under a CFT at the retail location operated by the CFT for two weeks either before or after completing the online courses and the two weeks training in Houston, Texas. The CFT will also accompany the new Principal Operator during the first week of business operations at the new repair facility to assist with implementing Christian Brothers Automotive systems.