What materials does Christian Brothers Automotive provide access to as part of the 'Confidential Information'?

Attached as Exhibit C is the Table of Contents of CBAC's Confidential Operations Manual, which is an online Manual. The total number of web pages in this Manual is 450.

1 Introduction to the Manual

• 1.1 Welcome Letter
• 1.2 History of the Company
• 1.3 Who to Call
• 1.4 Manual Organization
• 1.5 Ownership of the Manual
• 1.6 Purpose of this Manual
• 1.7 Importance of Confidentiality
• 1.8 Keeping the Manual Current
• 1.10 Disclaimer

2 World Class Culture

• 2.1 Mission
• 2.2 Vision
  • 2.2.1 The Hedgehog Concept
• 2.3 Values & Stewardship
  • 2.3.1 Core Values and Culture Commitments

2.4 CBA Franchising Business Model

• 2.4.1 Franchising Definition
• 2.4.2 Unified Thinking
• 2.4.3 Building Brand Loyalty
• 2.4.4 Guest Centricity
• 2.4.5 Purpose of CBA Franchise Business

2.5 Goal Setting and Business Planning

2.6 Cornerstones of Excellence (RPMS)

• 2.6.1 Relationships Cornerstone
• 2.6.2 Profitability Cornerstone
• 2.6.3 Marketing Cornerstone
• 2.6.4 Service Experience Cornerstone

3 Store Operations

• 3.1 Introduction & Purpose
• 3.2 Policy & Expectations
  • 3.2.1 Who We Are
    • 3.2.1.1 Clean & Inviting Environment
    • 3.2.1.2 Polite & Courteous Staff
    • 3.2.1.3 Friendly & Upbeat Greeting
    • 3.2.1.4 Honesty & Integrity
    • 3.2.1.5 When Bad Things Happen
    • 3.2.1.6 Truth in Recommendations
  • 3.2.2 How We Operate
    • 3.2.2.1 Hours & Days of Operation
    • 3.2.2.2 The Receiving Process
    • 3.2.2.3 Recording Accurate Information

Source: Item 22 — CONTRACTS (FDD page 76)