During what hours does Christian Brothers Automotive provide telephone helpline support?

According to the 2025 Christian Brothers Automotive Franchise Disclosure Document, Christian Brothers Automotive provides franchisees with telephone helpline support during normal business hours. This support is part of the additional support services that Christian Brothers Automotive offers to its franchisees. While the FDD mentions that telephone helpline support is available, it does not specify the exact hours that constitute "normal business hours."

For a prospective franchisee, this means that while support is available, the specific times when it can be accessed are not detailed in the FDD. It is important to note that the availability of support during specific hours can be crucial for managing day-to-day operations and addressing urgent issues that may arise.

Therefore, it would be prudent for a potential Christian Brothers Automotive franchisee to ask the franchisor for clarification on what hours are considered "normal business hours" for telephone helpline support. Understanding the support hours will help the franchisee plan their staffing and operational strategies accordingly.