Who determines the amount of the IT support fee for Christian Brothers Automotive?
Christian_Brothers_Automotive Franchise · 2025 FDDAnswer from 2025 FDD Document
(c) IT Support Fee. Franchisor may provide Franchisee with information technology ("IT") support such as web hosting and software/hardware support in return for a fee paid by Franchisee to Franchisor equal to an amount determined from time to time by Franchisor, in its sole discretion, and set forth in the Confidential Operations Manual. All fees paid in accordance with this Section are non- refundable, and subject to change in Franchisor's sole discretion. Franchisor may modify the IT support services it provides or discontinue the provision of such services at any time.
Source: Item 23 — RECEIPTS (FDD pages 76–372)
What This Means (2025 FDD)
According to the 2025 Christian Brothers Automotive Franchise Disclosure Document, the franchisor, Christian Brothers Automotive Corporation, determines the amount of the IT support fee. This fee is for information technology support, which may include web hosting and software/hardware support. The franchisor has the sole discretion to determine the amount of this fee.
The specific amount of the IT support fee is detailed in the Confidential Operations Manual. This manual is an important document for franchisees as it outlines various operational procedures and fees. Christian Brothers Automotive also retains the right to modify the IT support services provided or even discontinue them at any time.
As a prospective franchisee, it's crucial to review the Confidential Operations Manual carefully to understand the current IT support fee and to inquire about any potential future changes to these fees or services. Since the fees are subject to change at Christian Brothers Automotive's discretion, understanding the factors that might influence these changes is also important.