How does Christian Brothers Automotive define 'Initial Service Manager'?
Christian_Brothers_Automotive Franchise · 2025 FDDAnswer from 2025 FDD Document
ses of this publicity must be approved
in writing by Franchisor in order to be considered an Approved Expense Item in
the Split Profits calculation.
9.06 Additional Assistance.
(a) During Start-Up Period. Beginning on the first business day of the third week of
the Start-Up Period (as defined below) and continuing until the end of the Start-Up
Period, a management member of Franchisor will be available during business
hours to consult by phone with the Principal Operator and the Initial Service
Manager. The Franchisor management member may, but is not obligated to, visit
Franchisee's Franchised Business for the purpose of rendering advice, consultation
and additional training with respect to the Franchised Business, its operation and
performance, and compliance by Franchisee with the Confidential Operations
Manual.
Source: Item 23 — RECEIPTS (FDD pages 76–372)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, Christian Brothers Automotive does not explicitly define the term 'Initial Service Manager.' However, the document mentions the role in the context of training and support provided by the franchisor. Specifically, during the startup period, a management member of Christian Brothers Automotive will consult with both the Principal Operator and the Initial Service Manager.
Furthermore, Christian Brothers Automotive may require any successor to the Initial Service Manager to attend and successfully complete the Initial Training Program and any additional mandatory training. The franchisee is responsible for covering all costs associated with this training. This suggests that the Initial Service Manager is a key position within the franchise that requires specific training and ongoing development.
Prospective franchisees should inquire with Christian Brothers Automotive about the specific responsibilities, qualifications, and required experience for the Initial Service Manager role. Understanding the expectations and support provided for this position is crucial for the successful operation of the franchise. It would also be beneficial to understand the criteria used to determine successful completion of the training programs.