How does Christian Brothers Automotive define its 'Initial Franchisee Training Program'?
Christian_Brothers_Automotive Franchise · 2025 FDDAnswer from 2025 FDD Document
ation for Franchisee and will deliver
materials to Franchisee. The Initial Training Program will include the Cornerstones of
Excellence Training Program (as defined in the Confidential Operations Manual).
Franchisee also will receive training in Franchisor's offices and in a designated training
Franchise Agreement (Ver 04-14-2025)
facility regarding the operations, human resources and accounting aspects of the Franchised Business. A portion of the Initial Training Program will be conducted at the location of the Franchised Business and will begin prior to the Opening Date and will continue for one and one-half weeks during Franchisee's normal business hours. Franchisor will also provide such additional review and training as Franchisor deems appropriate near the six-month anniversary of the Opening Date of the Franchised Business. Franchisor will at its own cost provide the materials, supervision and instruction for the initial training session. Franchisee must pay all costs incurred by Franchisee's Principal Operator and the Initial Service Manager including all living and travel expenses (e.g. hotel, meals, airfare, employee compensation, etc.) incurred by Franchisee's Principal Operator and its Initial Service Manager, in connection with attending and participating in such training. Franchisor will assist Franchisee in the interviewing of an Initial Service Manager. Franchisor may, but is not required to, offer additional training. If Franchisor offers additional training, it may, in its sole discretion, make such additional training mandatory for the Franchisee's Principal Operator and Initial Service Manager or any successor to the Initial Service Manager. The additional training will take place at such locations as Franchisor reasonably selects, and Franchisee acknowledges and agrees that the reasonableness of the locations will be determined by Franchisor based on a wide variety of factors, including without limitation the locations of all franchisees participating in the training and the location of the available training facilities. Franchisor may establish such fees for the additional training, as Franchisor in its sole discretion deems appropriate. The Franchisee shall be responsible for the costs of such additional training, including all
Franchise Agreement (Ver 04-14-2025)
Franchisee: ___________
Franchisor: Christian Brothers Automotive Corporation
Property: ____________ 30
travel expenses, living expenses, and expenses of attendance and participation. Franchisee
will be charged, and agrees to pay, such fees as are established by the Franchisor from time
to time for such additional training, and the price of training materials, as established by
Franchisor, provided to the Principal Operator and Initial Service Manager. The Franchisor
may require that any successor to the Initial Service Manager (a) attend and successfully
complete, as determined in Franchisor's sole discretion, Franchisor's Initial Training
Program, and (b) attend and successfully complete, as determined in Franchisor's sole
discretion, any additional training that Franchisor determines is mandatory. Franchisee
will pay all costs related to such training. Franchisor agrees that Franchisee will not be
required to attend more than two mandatory training sessions during any twelve-month
period. Franchisor considers, and Franchisee acknowledges and agrees that the
information, materials and training content provided by Franchisor to Franchisee and
Franchisee's employees in this Section 9.03 is Confidential Information subject to the
provisions of Section 7.01 herein.
9.04 Bookkeeping.
Source: Item 23 — RECEIPTS (FDD pages 76–372)
What This Means (2025 FDD)
According to Christian Brothers Automotive's 2025 Franchise Disclosure Document, the initial franchisee training program includes the Excellence Training Program, as defined in the Confidential Operations Manual. Franchisees will receive training at Christian Brothers Automotive's offices and a designated training facility. This training covers operations, human resources, and accounting aspects of the franchised business.
A portion of the initial training occurs at the franchisee's location, starting before the opening date and continuing for one and a half weeks during normal business hours. Christian Brothers Automotive may also provide additional review and training around the six-month anniversary of the opening date. Christian Brothers Automotive covers the costs of materials, supervision, and instruction for the initial training session.
However, the franchisee is responsible for all costs incurred by the Principal Operator and Initial Service Manager, including living and travel expenses such as hotel, meals, airfare, and employee compensation. Christian Brothers Automotive will assist in the interviewing of an Initial Service Manager. Additional training may be offered and may be mandatory for the Principal Operator, Initial Service Manager, or any successor, with the franchisee bearing the costs of such training, including travel and living expenses. Franchisees will also pay fees established by Christian Brothers Automotive for additional training and the price of training materials provided to the Principal Operator and Initial Service Manager. Christian Brothers Automotive may require any successor to the Initial Service Manager to attend and successfully complete the Initial Training Program and any additional mandatory training, with the franchisee covering all related costs. Franchisees will not be required to attend more than two mandatory training sessions in any twelve-month period.