Does Christian Brothers Automotive charge fees for software provided to franchisees?
Christian_Brothers_Automotive Franchise · 2025 FDDAnswer from 2025 FDD Document
(d) Software Fees. Franchisor may provide Franchisee with certain software, including, without limitation, point-of-sale software, accounting software, and internet failover software, in return for fees to be established in Franchisor's discretion and set forth in the Confidential Operations Manual or otherwise in writing, and payable by Franchisee. Related to the foregoing, Franchisor may further charge Franchisee for annual licensing or maintenance fees established in Franchisor's discretion and set forth in the Confidential Operations Manual or otherwise in writing, and payable by Franchisee. All fees and charges paid in accordance with this Section 4.03(d) are non-refundable, and subject to change in Franchisor's sole discretion. Franchisor may modify any such software it provides or discontinue the provision of such software at any time.
Source: Item 23 — RECEIPTS (FDD pages 76–372)
What This Means (2025 FDD)
According to the 2025 Christian Brothers Automotive Franchise Disclosure Document, Christian Brothers Automotive may provide franchisees with software such as point-of-sale, accounting, and internet failover software. In return, Christian Brothers Automotive will charge fees. These fees will be established at Christian Brothers Automotive's discretion and will be outlined in the Confidential Operations Manual or in writing. Franchisees are also responsible for paying annual licensing or maintenance fees for the software, which are also set at Christian Brothers Automotive's discretion and detailed in the Confidential Operations Manual or in writing.
All software fees and charges are non-refundable and subject to change at Christian Brothers Automotive's sole discretion. This means that Christian Brothers Automotive can adjust the fees as they see fit, and franchisees will not be able to get a refund if they decide to discontinue using the software.
Christian Brothers Automotive also retains the right to modify or discontinue the provision of any software at any time. This gives Christian Brothers Automotive flexibility in managing the software offerings and allows them to update or remove software as needed. Prospective franchisees should consider these potential costs and the possibility of changes when evaluating the franchise opportunity.