What is the approximate upfront cost for the software provided by Christian Brothers Automotive?
Christian_Brothers_Automotive Franchise · 2025 FDDAnswer from 2025 FDD Document
The software that will be provided by CBAC and used to operate your CBA franchise include a shop management system, an accounting software suite, associated middleware, a client communication system, an automotive animations library, an online training platform with relevant content, website hosting, SEO management, a phone call tracking platform, email accounts and cloud document suite, network equipment updates and warranty services, PCI compliance services, an antivirus protection software, remote support agents, and required client access licenses at the approximate upfront cost of $1,650 and the approximate ongoing cost of $10,500 annually, plus data overages. Costs are subject to change and will vary depending on the underlying vendors' current prices. The fees for software purchases are refundable prior to store opening. See Item 5 and Item 7 for more information about the equipment, furniture and software that will be needed to operate the franchise.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 33–36)
What This Means (2025 FDD)
According to Christian Brothers Automotive's 2025 Franchise Disclosure Document, franchisees can expect to pay approximately $1,650 upfront for the required software. This software suite includes a shop management system, accounting software, middleware, a client communication system, an automotive animations library, an online training platform, website hosting and SEO management, a phone call tracking platform, email accounts and a cloud document suite, network equipment updates and warranty services, PCI compliance services, antivirus protection, remote support, and client access licenses. In addition to the upfront cost, franchisees will also incur ongoing annual costs of approximately $10,500, plus potential data overages.
It is important to note that these costs are subject to change based on the underlying vendors' current pricing. However, the FDD states that the fees for software purchases are refundable prior to the store opening, which could provide some financial flexibility for new franchisees. Prospective franchisees should confirm the current software costs with Christian Brothers Automotive before making any financial commitments, as these costs can fluctuate.
Christian Brothers Automotive requires franchisees to purchase this software from them, ensuring standardization across the franchise system. This is a common practice in franchising, allowing the franchisor to maintain brand consistency and operational efficiency. The franchisor may also negotiate better pricing with vendors due to the volume of purchases across the franchise network. Franchisees should inquire about the specific vendors used and the terms of the software licenses to fully understand their obligations and rights.