What kind of guidance and recommendations does Chop5 Salad Kitchen provide to improve the operation of my restaurant?

program, as discussed below under "Training Program". (§5.1 & 5.2)

During the operation of your Restaurant, we will:

• 1. Provide our guidance and recommendations to improve the operation of your Restaurant. (§6.2)
• 1. Provide periodic training programs, as discussed below under "Training Program". (§5.3)
• 1. Maintain a corporate website to promote our brand and a local webpage to promote your Restaurant, as discussed below under "Advertising and Marketing". (§6.6)
• 1. Establish and implement the Brand Fund, as discussed below under "Advertising and Marketing". (§10.1)
• 1. Provide you with our corporate retail pricing model, which has not been adapted for local market conditions. You may deviate from our corporate retail pricing at your discretion. However, in the future we may require you to obtain our approval of any deviation more than 10% higher or lower than our corporate retail pricing, unless the pricing is part of a temporary advertising campaign we approved. To the extent permitted by applicable law, we may set maximum or minimum prices on the goods and services you sell. (§11.6)

During the operation of your Restaurant, we may, but need not:

• 1. Conduct periodic field visits to provide onsite consultation, assistance and guidance pertaining to the operation and management of your Restaurant. (§6.4)
• 1. Develop new merchandise, menu items or other goods or services for sale by Restaurants. (§6.9)
• 1. Negotiate purchase agreements with suppliers to obtain favorable pricing. We may also purchase items in bulk and resell them to you at our cost plus shipping and a reasonable markup. (§6.8)
• 1. Hold periodic conferences to discuss relevant business and operational issues such as industry changes or new services, products, technology or marketing strategies. (§5.6)
• 1. Create a franchise advisory council, as discussed below under "Advisory Council". (§12)
• 1. Provide additional training or assistance you request, as discussed below under "Training Program". (§5.3)

We do not provide area developers with any support under their ADA.

Manual (§6.1, 11.2 & 24.8)

We provide electronic access to our Manual during the term of the Franchise Agreement. The Manual may include, among other things:

• architectural plans and specifications for the design, dimensions, layout, equipping and trade dress for a prototype Restaurant
• Franchise Disclosure Document (2024) a list of (a) goods and services (or specifications for goods and services) you must purchase to

develop and operate your Restaurant and (b) designated and approved suppliers

• a description of the menu items, beverages, merchandise, retail items and other authorized goods and services you may offer and sell
• specifications, techniques, methods, operating procedures and quality standards
• policies and procedures pertaining to: (a) reporting; (b) insurance; (c) marketing and advertising; (d) gift card and/or loyalty programs; (e) catering and/or delivery services; (f) maintenance and retention of books and records; (g) data entry; (h) data ownership, protection, sharing and use;

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 24–36)