What must a Chop5 Salad Kitchen franchisee do to rectify any non-compliance issues revealed by an inspection?
Chop5_Salad_Kitchen Franchise · 2024 FDDAnswer from 2024 FDD Document
pay for the cost of the inspection, in which case you must reimburse us within 10 days of invoicing. We may implement a scoring system pursuant to which each Restaurant receives a "grade" or "score" based on the inspection results. Your failure to achieve a passing grade or score constitutes a default under this Agreement. You must take all actions we specify within the period of time we prescribe in order to rectify any non-compliance issues revealed by an inspection.
- 11.17.Failure to Comply with Standards. You acknowledge the importance of every one of our standards and operating procedures to the reputation and integrity of the System and the goodwill associated with the Marks. If we notify you of a failure to comply with our standards or operating procedures (including failure to submit required reports in a timely manner) and you fail to correct the non-compliance within the period of time we prescribe, then, in addition to any other remedies available to us under this Agreement, we may imp
Source: Item 23 — RECEIPT (FDD pages 50–178)
What This Means (2024 FDD)
According to Chop5 Salad Kitchen's 2024 Franchise Disclosure Document, if an inspection reveals non-compliance issues, the franchisee must take all actions specified by Chop5 Salad Kitchen within the period of time they prescribe. Failing to achieve a passing grade or score based on inspection results constitutes a default under the Franchise Agreement.
Chop5 Salad Kitchen may conduct periodic inspections of the restaurant for quality control purposes, addressing issues like customer service, food safety, sanitation, and inventory rotation. They may also use mystery shoppers or quality assurance firms for inspections, the cost of which the franchisee may be required to pay directly or reimburse Chop5 Salad Kitchen within 10 days of invoicing.
If a Chop5 Salad Kitchen franchisee fails to comply with standards or operating procedures, including submitting required reports on time, and does not correct the non-compliance within the prescribed time, Chop5 Salad Kitchen may impose a noncompliance fee of up to $500 per occurrence. An additional $500 fee may be imposed every 48 hours if the issue remains unresolved after the initial fee. These fees are collected in consideration of Chop5 Salad Kitchen refraining from terminating the Franchise Agreement.