What are Chocolate Bash System Standards related to software?
Chocolate_Bash Franchise · 2024 FDDAnswer from 2024 FDD Document
- "System Standards" means, as of any given time, the then-current mandatory procedures, requirements, and/or standards of the System as determined by CB Franchising, which may include without limitation, any procedures, requirements and/or standards for appearance, business metrics, cleanliness, customer service, design (such as construction, decoration, layout, furniture, fixtures and signs), equipment, inventory, marketing and public relations, operating hours, presentation of Marks, product and service offerings, quality of products and services (including any guaranty and warranty programs), reporting, safety, technology (such as computers, computer peripheral equipment, smartphones, point-of-sale systems, back-office systems, information management systems, security systems, video monitors, other software, backup and archiving systems, communications systems (including email, audio, and video systems), payment acceptance systems, and internet access, as well as upgrades, supplements, and modifications thereto), uniforms, and vehicles.
Source: Item 22 — CONTRACTS (FDD pages 38–39)
What This Means (2024 FDD)
According to Chocolate Bash's 2024 Franchise Disclosure Document, System Standards include mandatory procedures, requirements, and standards determined by CB Franchising. These standards encompass various aspects of the business, including technology.
Specifically, the System Standards cover computers, computer peripheral equipment, smartphones, point-of-sale systems, back-office systems, information management systems, security systems, video monitors, other software, backup and archiving systems, communications systems (including email, audio, and video systems), payment acceptance systems, and internet access, as well as upgrades, supplements, and modifications. This means Chocolate Bash franchisees must adhere to the technology-related procedures and standards set by CB Franchising for their business operations.
This comprehensive list indicates that Chocolate Bash maintains significant control over the technology used within its franchise system. Prospective franchisees should be prepared to adopt and maintain the specific hardware and software solutions mandated by Chocolate Bash, and to keep these systems updated as directed by the franchisor. This standardization aims to ensure consistency and efficiency across all Chocolate Bash locations.