What are the responsibilities of Chocolate Bash franchisees regarding hiring and training employees?
Chocolate_Bash Franchise · 2024 FDDAnswer from 2024 FDD Document
- C. Hiring and training employees. We will provide you with our suggested staffing levels (Section 5.2), suggested guidelines for hiring employees (Section 5.2), operational instructions in the Manual which you can use as part of training new employees (Section 5.3), and our initial training program described below. Our opening support (as described below) includes assisting you in training employees. All hiring decisions and conditions of employment are your sole responsibility.
Training classes will be scheduled in accordance with the needs of new franchisees. We anticipate holding training classes four to six times per year. Training will be held at our offices and business location in Los Angeles, California. We reserve the right to vary the length and content of the initial training program based on the experience and skill level of any individual attending the initial training program.
There is no fee for up to 3 people to attend training. You must pay the travel and living expenses of people attending training.
Your business must at all times be under your on-site supervision or under the on-site supervision of a general manager who has completed our training program. If you need to send a new general manager to our training program, we will charge a fee, which is currently $150 per day. Otherwise, we do not currently require additional training programs or refresher courses, but we have the right to do so.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 19–25)
What This Means (2024 FDD)
According to Chocolate Bash's 2024 Franchise Disclosure Document, franchisees are ultimately responsible for all hiring decisions and employment conditions at their locations. However, Chocolate Bash does provide support and resources to assist franchisees in these areas.
Chocolate Bash offers suggested staffing levels and guidelines for hiring employees. Additionally, the franchisor provides operational instructions in the Operating Manual that franchisees can use as part of their employee training programs. Chocolate Bash also offers an initial training program and on-site support to assist franchisees in training their employees when they first open their business.
The initial training program does not have a fee for up to three people to attend, but the franchisee is responsible for covering the travel and living expenses for those attending. Franchisees must also ensure that their business is always supervised by either themselves or a general manager who has completed the Chocolate Bash training program. If a franchisee needs to send a new general manager to the training program, there is a fee of $150 per day.
In summary, while Chocolate Bash offers guidance and training resources, the franchisee bears the ultimate responsibility for hiring, managing, and ensuring adequate training for all employees at their Chocolate Bash location. This includes covering the costs associated with travel and lodging for training, and any fees for additional training programs for new general managers.