What does Chocolate Bash provide regarding hiring and training employees?
Chocolate_Bash Franchise · 2024 FDDAnswer from 2024 FDD Document
- C. Hiring and training employees. We will provide you with our suggested staffing levels (Section 5.2), suggested guidelines for hiring employees (Section 5.2), operational instructions in the Manual which you can use as part of training new employees (Section 5.3), and our initial training program described below. Our opening support (as described below) includes assisting you in training employees. All hiring decisions and conditions of employment are your sole responsibility.
Training classes will be scheduled in accordance with the needs of new franchisees. We anticipate holding training classes four to six times per year. Training will be held at our offices and business location in Los Angeles, California. We reserve the right to vary the length and content of the initial training program based on the experience and skill level of any individual attending the initial training program.
The instructional materials consist of the Operating Manual and other materials, lectures, discussions, and on-the-job demonstration and practice.
Training classes will be led or supervised by Rana Albasha. Her experience is described in Item 2. She has 6 years of experience in our industry, and 6 years of experience with us or our affiliates.
There is no fee for up to 3 people to attend training. You must pay the travel and living expenses of people attending training.
You must attend training. You may send any additional persons to training that you want (up to the maximum described above). You must complete training to our satisfaction at least two weeks before opening your business.
Your business must at all times be under your on-site supervision or under the on-site supervision of a general manager who has completed our training program. If you need to send a new general manager to our training program, we will charge a fee, which is currently $150 per day. Otherwise, we do not currently require additional training programs or refresher courses, but we have the right to do so.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 19–25)
What This Means (2024 FDD)
According to Chocolate Bash's 2024 Franchise Disclosure Document, the franchisor offers support in hiring and training employees. Specifically, Chocolate Bash will provide franchisees with suggested staffing levels and guidelines for hiring employees. The franchisor also provides operational instructions in the manual that franchisees can use as part of their employee training program. Chocolate Bash's opening support includes assistance in training employees. However, the FDD clearly states that all hiring decisions and employment conditions are the sole responsibility of the franchisee.
Chocolate Bash also provides an initial training program. Training classes are scheduled based on the needs of new franchisees and are anticipated to be held four to six times per year at the company's Los Angeles, California location. The training program will be led or supervised by Rana Albasha, who has six years of experience in the industry and with Chocolate Bash. The training program includes the operating manual, lectures, discussions, and on-the-job demonstrations.
Up to three people can attend the initial training program at no charge, but the franchisee is responsible for covering their travel and living expenses. Franchisees must attend training and may send additional people to training up to the maximum number allowed. The franchisee or a trained general manager must supervise the business at all times. If a new general manager needs training, Chocolate Bash charges a fee of $150 per day for the training program. Franchisees must complete training to Chocolate Bash's satisfaction at least two weeks before opening their business.