Does Chocolate Bash provide on-site support for the business opening?
Chocolate_Bash Franchise · 2024 FDDAnswer from 2024 FDD Document
n plan. (Section 5.4)
- H. On-site opening support. We will have a representative provide on-site support for at least 3 days in connection with your business opening. (Section 5.4)
Length of Time to Open
The typical length of time between signing the franchise agreement and the opening of your business is 6 months. Factors that may affect the time period include your ability to obtain a lease, obtain financing, develop your location, obtain business permits and licenses, and hire employees.
Our Post-Opening Obligations
After you open your business:
- A. Developing products or services you will offer to your customers. Although it is our intent and practice to refine and develop products or services that you will offer to your customers, the franchise agreement does not obligate us to do so.
- B. Hiring and training employees. We will provide you with our suggested staffing levels (Section 5.2), suggested guidelines for hiring employees (Section 5.2), and operational instructions in the Manual which you can use as part of training new employees (Section 5.3). All hiring decisions and conditions of employment are your sole responsibility.
- C.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 19–25)
What This Means (2024 FDD)
According to Chocolate Bash's 2024 Franchise Disclosure Document, Chocolate Bash does provide on-site support during the opening of your business. Specifically, a representative will be available for on-site support for a minimum of three days to assist with the business opening. This support can include assisting you in training employees.
In addition to on-site opening support, Chocolate Bash offers several other forms of assistance before opening. This includes reviewing potential locations, providing standard building plans and specifications, and offering a list of approved suppliers for necessary equipment, signs, fixtures, opening inventory, and supplies. Chocolate Bash will also advise you regarding the planning and execution of your market introduction plan.
After the business is open, Chocolate Bash will provide advice by telephone or electronic communication regarding improving and developing your business, and resolving operating problems to the extent they deem reasonable. If in-person support is requested and provided, Chocolate Bash may charge a fee of $600 per day, in addition to covering out-of-pocket expenses such as travel, lodging, and meals for their employees providing the support.