What point-of-sale and computer systems are Chocolate Bash franchisees required to use?
Chocolate_Bash Franchise · 2024 FDDAnswer from 2024 FDD Document
and Computer Systems
We require you to buy (or lease) and use a point-of-sale system and computer system as follows:
Toast POS + Required Apps One Computer QuickBooks or Related Bookkeeping System
The system provides management tools, operating systems and required platforms to manage the day to day business with. These systems will generate or store data such as customer contact data, financial data and inventory data to operate the business.
We estimate that these systems will cost between $1,000 and $2,000 to purchase.
We are not obligated to provide any ongoing maintenance, repairs, upgrades, or updates. We do not require you enter into any such contract with a third party.
You must upgrade or update any system when we determine. There is no contractual limit on the frequency or co
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 19–25)
What This Means (2024 FDD)
According to Chocolate Bash's 2024 Franchise Disclosure Document, franchisees must buy (or lease) and use specific point-of-sale (POS) and computer systems. These include Toast POS with required apps, one computer, and QuickBooks or a related bookkeeping system. The franchise agreement states that these systems provide management tools, operating systems, and platforms necessary for managing day-to-day business operations. These systems are designed to generate or store data, including customer contact information, financial data, and inventory data, which are essential for running the business.
The estimated cost to purchase these systems ranges from $1,000 to $2,000. However, Chocolate Bash does not commit to providing ongoing maintenance, repairs, upgrades, or updates for these systems. While franchisees are not required to enter into any maintenance contracts with third parties, they must upgrade or update the systems whenever Chocolate Bash determines it is necessary.
It is important to note that there is no contractual limit on the frequency or cost of these required upgrades and updates, meaning that franchisees could face unexpected expenses to keep their systems compliant with Chocolate Bash's standards. Franchisees must also provide Chocolate Bash with independent access to the information generated or stored within these systems, including sales data, customer data, and reports. There is no contractual limitation on Chocolate Bash's right to access this information.