Does Chocolate Bash's opening support include assisting in training employees?
Chocolate_Bash Franchise · 2024 FDDAnswer from 2024 FDD Document
- C. Hiring and training employees. We will provide you with our suggested staffing levels (Section 5.2), suggested guidelines for hiring employees (Section 5.2), operational instructions in the Manual which you can use as part of training new employees (Section 5.3), and our initial training program described below. Our opening support (as described below) includes assisting you in training employees. All hiring decisions and conditions of employment are your sole responsibility.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 19–25)
What This Means (2024 FDD)
According to Chocolate Bash's 2024 Franchise Disclosure Document, opening support includes assistance in training employees. Specifically, Chocolate Bash will provide suggested staffing levels and guidelines for hiring employees, as well as operational instructions in the manual that can be used for training.
Chocolate Bash also offers an initial training program. This program will be held at the Chocolate Bash offices and business location in Los Angeles, California, and the classes will be scheduled based on the needs of the new franchisees, with an anticipation of four to six times per year. The training classes will be led or supervised by Rana Albasha, who has 6 years of experience in the industry and with Chocolate Bash.
Up to three people can attend the training program at no charge, but the franchisee is responsible for covering their travel and living expenses. The franchisee must attend the training and must complete it to Chocolate Bash's satisfaction at least two weeks before opening their business. After training, the business must be supervised by the franchisee or a general manager who has completed the training program. If a new general manager needs training, there is a fee of $150 per day.