What is the name of the person to contact at Chocolate Bash regarding financial performance representations?

According to Chocolate Bash's 2024 Franchise Disclosure Document, if a prospective franchisee receives any financial performance information or projections about their future income that are not included in Item 19 of the FDD, they should report it to Chocolate Bash's management. The contact person is Rasha Albasha. She can be reached at 5820 Casson Drive, Yorba Linda CA 92886, and 714-582-9166.

This instruction is important because the FTC requires franchisors to have a reasonable basis for any financial performance representations they make. By directing franchisees to report unauthorized financial claims, Chocolate Bash aims to maintain control over the information being disseminated and ensure its accuracy.

It is fairly standard practice for franchise agreements to include a clause stating that if a franchisee is given financial information outside of Item 19, they should report it to the franchisor. This protects both the franchisee and the franchisor from inaccurate or misleading information. Franchisees should always be wary of income projections that seem too good to be true and should verify any claims with the franchisor directly.

Prospective franchisees should always rely on the financial performance representations provided in Item 19 of the FDD and exercise caution when considering any other financial information. Contacting Rasha Albasha at the provided address and phone number is the appropriate step if any discrepancies or unauthorized claims arise during the franchise evaluation process.