What kind of support does Chocolate Bash's opening support include?
Chocolate_Bash Franchise · 2024 FDDAnswer from 2024 FDD Document
- C. Hiring and training employees. We will provide you with our suggested staffing levels (Section 5.2), suggested guidelines for hiring employees (Section 5.2), operational instructions in the Manual which you can use as part of training new employees (Section 5.3), and our initial training program described below. Our opening support (as described below) includes assisting you in training employees. All hiring decisions and conditions of employment are your sole responsibility.
- D. Necessary equipment, signs, fixtures, opening inventory, and supplies. We will provide you a list of our specifications and approved suppliers for equipment, signs, fixtures, opening inventory, and supplies necessary to open your business. (Section 5.4) We do not provide these items directly; we only provide the names of approved suppliers. We do not deliver or install these items.
- E. Operating Manual. We will give you access to our Operating Manual (Section 5.1).
- F. Initial Training Program. We will conduct our initial training program. (Section 5.4). The current initial training program is described below.
- G. Market introduction plan. We will advise you regarding the planning and execution of your market introduction plan. (Section 5.4)
- H. On-site opening support. We will have a representative provide on-site support for at least 3 days in connection with your business opening. (Section 5.4)
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 19–25)
What This Means (2024 FDD)
According to Chocolate Bash's 2024 Franchise Disclosure Document, pre-opening support includes several key areas to help franchisees establish their business. Chocolate Bash will review and advise on potential locations submitted by the franchisee. The company also provides standard building plans, specifications, and recommended floor plans, along with décor specifications.
Chocolate Bash offers assistance with hiring and training employees, including suggested staffing levels and guidelines, operational instructions in the manual, and the initial training program. The franchisor also provides a list of specifications and approved suppliers for necessary equipment, signs, fixtures, opening inventory, and supplies. However, Chocolate Bash does not directly provide or install these items, only the supplier list.
Furthermore, Chocolate Bash will give franchisees access to the Operating Manual and advise them on planning and executing a market introduction plan. On-site support will be provided by a representative for at least 3 days during the business opening. This comprehensive support aims to guide franchisees through the initial setup phase, although franchisees are ultimately responsible for decisions like hiring and conforming to local ordinances.