Are Chocolate Bash franchisees required to keep all physical property in good repair?

According to Chocolate Bash's 2024 Franchise Disclosure Document, franchisees are obligated to maintain their business premises. Specifically, franchisees must keep the business in a neat and clean condition, perform necessary maintenance, and ensure all physical property is in good repair. This encompasses not only day-to-day cleanliness but also proactive maintenance to prevent deterioration of the premises and equipment.

Chocolate Bash franchisees are also required to perform specific work on the physical property as directed by CB Franchising. This includes periodic interior and exterior painting, resurfacing of the parking lot, roof repairs, and replacement of obsolete or worn-out signage, floor coverings, furnishings, equipment, and décor. This provision allows Chocolate Bash to enforce brand standards and ensure uniformity across all franchise locations.

These obligations are further reinforced by the acknowledgment that System Standards include requirements for cleaning, maintenance, and repair. Franchisees must adhere to these standards, ensuring their location aligns with the overall brand image and operational guidelines set by Chocolate Bash. This helps maintain a consistent customer experience across all Chocolate Bash locations and protects the brand's reputation.