Where can a Chocolate Bash franchisee find operational instructions for training new employees?
Chocolate_Bash Franchise · 2024 FDDAnswer from 2024 FDD Document
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- C. Hiring and training employees. We will provide you with our suggested staffing levels (Section 5.2), suggested guidelines for hiring employees (Section 5.2), operational instructions in the Manual which you can use as part of training new employees (Section 5.3), and our initial training program described below. Our opening support (as described below) includes assisting you in training employees. All hiring decisions and conditions of employment are your sole responsibility.
- D.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 19–25)
What This Means (2024 FDD)
According to Chocolate Bash's 2024 Franchise Disclosure Document, operational instructions for training new employees can be found in the Manual. Chocolate Bash will provide franchisees with suggested staffing levels, guidelines for hiring, and operational instructions in the Manual, which can be used as part of training new employees. However, the FDD specifies that all hiring decisions and conditions of employment are the franchisee's sole responsibility.
In addition to the manual, Chocolate Bash also provides an initial training program. This program includes instructional materials consisting of the Operating Manual and other materials, lectures, discussions, and on-the-job demonstration and practice. The training classes are led or supervised by Rana Albasha, who has 6 years of experience in the industry and with Chocolate Bash or its affiliates.
Up to 3 people can attend the initial training program without a fee, but the franchisee is responsible for covering their travel and living expenses. The franchisee must complete the training to Chocolate Bash's satisfaction at least two weeks before opening their business. Furthermore, the business must be under the on-site supervision of the franchisee or a general manager who has completed the training program. If a new general manager needs to attend the training program, there is a fee of $150 per day.