Must a Chocolate Bash franchisee comply with CB Franchising's payment instructions?
Chocolate_Bash Franchise · 2024 FDDAnswer from 2024 FDD Document
h Franchisee the results of these programs, as they pertain to the Business. Franchisee must meet or exceed any minimum score requirements set by CB Franchising for such programs.
- 7.10 Payment Systems. Franchisee shall accept payment from customers in any form or manner designated by CB Franchising (which may include, for example, cash, specific credit and/or debit cards, gift cards, electronic fund transfer systems, and mobile payment systems). Franchisee shall purchase or lease all equipment and enter into all business relationships necessary to accept
payments as required by CB Franchising. Franchisee must at all times comply with payment card industry data security standards (PCI-DSS).
Source: Item 22 — CONTRACTS (FDD pages 38–39)
What This Means (2024 FDD)
According to Chocolate Bash's 2024 Franchise Disclosure Document, franchisees must adhere to the payment systems mandated by CB Franchising. Specifically, Chocolate Bash franchisees are required to accept payments from customers in any form or manner designated by CB Franchising. This includes various methods such as cash, specific credit and/or debit cards, gift cards, electronic fund transfer systems, and mobile payment systems.
To facilitate these payment methods, franchisees are obligated to purchase or lease all necessary equipment and establish all required business relationships. This ensures that the Chocolate Bash franchise can process payments as stipulated by the franchisor. Furthermore, franchisees must continuously comply with the payment card industry data security standards (PCI-DSS) to maintain secure and reliable payment processing.
In addition to standard payment methods, Chocolate Bash franchisees are also required to participate in any gift card, loyalty, membership, or customer incentive programs designated by CB Franchising. Franchisees must issue gift cards, certificates, or other pre-paid systems as specified by the franchisor, following the guidelines provided in the manual or other written communications. This ensures uniformity and consistency across all Chocolate Bash franchise locations in terms of payment processing and customer engagement programs.