What is the current fee charged by Chocolate Bash for in-person support after opening?
Chocolate_Bash Franchise · 2024 FDDAnswer from 2024 FDD Document
oblems you encounter.* If you request, we will provide advice to you (by telephone or electronic communication) regarding improving and developing your business, and resolving operating problems you encounter, to the extent we deem reasonable. If we provide in-person support in
response to your request, we may charge a fee (currently $600 per day) plus any out-of-pocket expenses (such as travel, lodging, and meals for our employees providing onsite s
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 19–25)
What This Means (2024 FDD)
According to Chocolate Bash's 2024 Franchise Disclosure Document, if a franchisee requests in-person support after opening their business to help with improving their business or resolving operating problems, Chocolate Bash may charge a fee. The current fee for this in-person support is $600 per day.
In addition to the daily fee, the franchisee is also responsible for covering any out-of-pocket expenses incurred by Chocolate Bash employees while providing the on-site support. These expenses include travel, lodging, and meals. This means that the total cost for in-person support could be significantly higher than just the $600 per day fee, depending on the location of the franchise and the duration of the support needed.
This policy is fairly standard in the franchise industry, as franchisors often charge for extensive on-site support to cover their costs. It is important for a prospective Chocolate Bash franchisee to factor in these potential costs when budgeting for their business, as unexpected operational issues may require in-person assistance from the franchisor.