Who must complete the Chocolate Bash training program to supervise the business?
Chocolate_Bash Franchise · 2024 FDDAnswer from 2024 FDD Document
opening your business.
Your business must at all times be under your on-site supervision or under the on-site supervision of a general manager who has completed our training program. If you need to send a new general manager to our training program, we will charge a fee, which is currently $150 per day. Otherwise, we do not currently require additional training programs or refresher courses, but we
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 19–25)
What This Means (2024 FDD)
According to Chocolate Bash's 2024 Franchise Disclosure Document, either the franchisee or a general manager must complete the training program to supervise the business. The FDD states that the Chocolate Bash business must at all times be under the on-site supervision of the franchisee or a general manager who has completed the Chocolate Bash training program.
This means that if the franchisee is not personally managing the location, they must employ a general manager who has been through the franchisor's training. If a new general manager needs to attend the training program, Chocolate Bash charges a fee, which is currently $150 per day.
This requirement ensures that every Chocolate Bash location is run by someone properly trained in the brand's standards and operating procedures. The franchisee needs to factor in the cost of training a general manager if they do not plan to supervise the business themselves.