Can CB Franchising videotape or photograph a Chocolate Bash business during an inspection?
Chocolate_Bash Franchise · 2024 FDDAnswer from 2024 FDD Document
- 11.2 Inspections. CB Franchising may enter the premises of the Business from time to time during normal business hours and conduct an inspection. Franchisee shall cooperate with CB Franchising's inspectors. The inspection may include, but is not limited to, observing operations, conducting a physical inventory, evaluating physical conditions, monitoring sales activity, speaking with employees and customers, and removing samples of products, supplies and materials. CB Franchising may videotape and/or take photographs of the inspection and the Business. Without limiting CB Franchising's other rights under this Agreement, Franchisee will, as soon as reasonably practical, correct any deficiencies noted during an inspection. If CB
Source: Item 22 — CONTRACTS (FDD pages 38–39)
What This Means (2024 FDD)
According to Chocolate Bash's 2024 Franchise Disclosure Document, CB Franchising has the right to videotape and/or take photographs of a Chocolate Bash business during an inspection. This is part of their broader right to enter the premises during normal business hours to conduct inspections.
These inspections can include observing operations, taking physical inventory, assessing the physical condition of the premises, monitoring sales, speaking with employees and customers, and taking samples of products and supplies. Franchisees are required to cooperate with Chocolate Bash's inspectors during these visits.
If an inspection is triggered by a governmental report, customer complaint, or the franchisee's failure to comply with System Standards, Chocolate Bash may charge the franchisee for all out-of-pocket expenses related to the inspection, as well as their then-current inspection fee. This underscores the importance of maintaining standards and addressing any issues promptly to avoid additional costs.