Does Chocolate Bash always test new specifications in company-owned outlets before issuing them?

According to Chocolate Bash's 2024 Franchise Disclosure Document, Chocolate Bash will generally test new or revised specifications before issuing them, but they are not obligated to do so. Specifically, Chocolate Bash may issue new specifications and standards for any aspect of their brand system, or modify existing specifications and standards, at any time by revising their Manual and/or issuing new written directives.

These changes may be communicated through any method Chocolate Bash chooses. While Chocolate Bash will generally issue new or revised specifications only after thorough testing in their headquarters, in company-owned outlets, and/or a limited market test in multiple units, they are not legally bound to do so.

For a prospective franchisee, this means that Chocolate Bash could implement changes to the franchise system without prior testing or franchisee input. While Chocolate Bash indicates they typically test changes, the lack of a strict requirement introduces a degree of uncertainty and potential risk for franchisees who may have to adapt to new standards without the benefit of prior validation.