What training is required for managers and employees before opening a Chicken Guy franchise?
Chicken_Guy Franchise · 2025 FDDAnswer from 2025 FDD Document
n Guy has the right, in its sole discretion, to waive, defer or permit variations from the standards of the System or the applicable agreement to any franchisee or prospective franchisee based on the peculiarities of a particular site, existing building configuration or circumstance, density of population, business potential, trade area population or any other condition or circumstance. Chicken Guy shall have the right, in its sole discretion, to deny any such request Chicken Guy believes would not be in the best interests of the System.
- E. Franchisee's Development of System Improvements. If Franchisee develops any new concepts, processes or improvements relating to the System, whether or not pursuant to a Chicken Guy authorized test, Franchisee promptly shall notify Chicken Guy and provide Chicken Guy with all information regarding the new concept, process or improvement, all of which shall become the property of Chicken Guy and its affiliates and which may be incorporated into the System without any payment to
Franchisee. Franchisee, at its expense, promptly shall take all actions deemed necessary or desirable by Chicken Guy to vest in Chicken Guy ownership of such concepts, processes or improvements.
12. TRAINING
A. Initial Manager Training Program.
- (1) At least 45 days prior to the opening of the Franchised Restaurant, Franchisee (or, if Franchisee is owned by more than one individual, Franchisee's Operating Principal, as defined in Section 17.G.) and up to 2 restaurant managers that Franchisee designates shall attend, and become certified in, an initial manager training program in the operation of a Chicken Guy! Restaurant offered by Chicken Guy. The initial manager training program will include classroom instruction and on-the-job training at Chicken Guy's designated training facilities or a certified training restaurant ("CTR"). Upon completion of the initial manager training program, Franchisee (or, if applicable, Franchisee's Operating Principal) and Franchisee's designated employees who attend the initial manager training program shall take an exam, upon successful completion of which a "Certificate of Completion" will be awarded to each applicable individual, and Franchisee will "certified" to operate the Franchised Restaurant. Chicken Guy will not authorize the Franchised Restaurant to open until an adequate number of Franchisee's employees, as determined by Chicken Guy in its sole discretion, have attended, successfully completed and been "certified" in the initial manager training program.
- (2) Subsequent to the opening of the Franchised Restaurant, any employee of Franchisee who assumes any management position must, within 30 days after assuming such position, attend the initial manager training program and become certified for that position after completing such training. The initial manager training program will be provided by Chicken Guy, unless a restaurant operated by Franchisee has been certified as a CTR in accordance with Section 12.C.
- (3) Chicken Guy shall bear all expenses for the initial manager training program, provided that Franchisee will be required to pay all travel, living, food and other incidental expenses incurred by Franchisee and Franchisee's employees while attending the training. Chicken Guy reserves the right to dismiss from the training program any person whom Chicken Guy does not believe will perform acceptably in the position for which he has been hired by Franchisee, and Franchisee shall provide a suitable replacement within one month of such dismissal.
- B. Additional Training. Chicken Guy shall have the right (which may be exercised at any time and in Chicken Guy's sole discretion) to require that Franchisee, the Operating Principal, Franchisee's restaurant manager and any other employees designated by Chicken Guy take and successfully complete other training courses in addition to the initial manager training program. Chicken Guy reserves the right to require Franchisee to pay a tuition fee as established by Chicken Guy from time to time for these additional training programs within 30 days of receipt of an invoice from Chicken Guy. Franchisee will be required to pay all travel, living, food and other incidental expenses incurred by Franchisee and Franchisee's employees while attending the training.
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to Chicken Guy's 2025 Franchise Disclosure Document, before opening a restaurant, franchisees and their employees must complete certain training programs. At least 45 days before opening, the franchisee (or the Operating Principal if the franchisee is a multi-owner entity) and up to two designated restaurant managers must attend and become certified in the initial manager training program. This program includes both classroom instruction and on-the-job training at Chicken Guy's designated training facilities or a certified training restaurant (CTR). Chicken Guy will not authorize the restaurant to open until an adequate number of the franchisee's employees, as determined by Chicken Guy, have successfully completed and been certified in this initial manager training program. Subsequent to opening, any employee who assumes a management position must attend the initial manager training program and become certified within 30 days of assuming that position.
Prior to opening, the franchisee or their certified restaurant manager is required to train each newly hired team member in the operation of the restaurant. Chicken Guy will not authorize the restaurant to open until an adequate number of employees have successfully completed this training. If it is the franchisee's first Chicken Guy restaurant, Chicken Guy will conduct the team member training on-site for non-management staff for 7 days prior to and 7 days after the opening. The franchisee must request this training within seven days of receiving a certificate of occupancy. If it is not the franchisee's first location and the franchisee requests Chicken Guy to conduct the team member training, the franchisee will be responsible for covering all reasonable expenses incurred by Chicken Guy for the on-site training.
Chicken Guy also has the right to require franchisees, the Operating Principal, the restaurant manager, and any other designated employees to take and successfully complete additional training courses beyond the initial manager training program. Franchisees are responsible for paying all travel, living, food, and incidental expenses for themselves and their employees while attending any training programs. For additional training programs, Chicken Guy may require the franchisee to pay a tuition fee, as established by Chicken Guy, within 30 days of receiving an invoice. Chicken Guy may also charge the franchisee for the costs of developing and distributing any additional training materials if requested by the franchisee.