What training programs must a Chicken Guy franchisee's managers and employees complete before opening?
Chicken_Guy Franchise · 2025 FDDAnswer from 2025 FDD Document
stem Standards.** Chicken Guy has the right, in its sole discretion, to waive, defer or permit variations from the standards of the System or the applicable agreement to any franchisee or prospective franchisee based on the peculiarities of a particular site, existing building configuration or circumstance, density of population, business potential, trade area population or any other condition or circumstance. Chicken Guy shall have the right, in its sole discretion, to deny any such request Chicken Guy believes would not be in the best interests of the System.
- E. Franchisee's Development of System Improvements. If Franchisee develops any new concepts, processes or improvements relating to the System, whether or not pursuant to a Chicken Guy authorized test, Franchisee promptly shall notify Chicken Guy and provide Chicken Guy with all information regarding the new concept, process or improvement, all of which shall become the property of Chicken Guy and its affiliates and which may be incorporated into the System without any payment to
Franchisee. Franchisee, at its expense, promptly shall take all actions deemed necessary or desirable by Chicken Guy to vest in Chicken Guy ownership of such concepts, processes or improvements.
12. TRAINING
A. Initial Manager Training Program.
- (1) At least 45 days prior to the opening of the Franchised Restaurant, Franchisee (or, if Franchisee is owned by more than one individual, Franchisee's Operating Principal, as defined in Section 17.G.) and up to 2 restaurant managers that Franchisee designates shall attend, and become certified in, an initial manager training program in the operation of a Chicken Guy! Restaurant offered by Chicken Guy. The initial manager training program will include classroom instruction and on-the-job training at Chicken Guy's designated training facilities or a certified training restaurant ("CTR"). Upon completion of the initial manager training program, Franchisee (or, if applicable, Franchisee's Operating Principal) and Franchisee's designated employees who attend the initial manager training program shall take an exam, upon successful completion of which a "Certificate of Completion" will be awarded to each applicable individual, and Franchisee will "certified" to operate the Franchised Restaurant. Chicken Guy will not authorize the Franchised Restaurant to open until an adequate number of Franchisee's employees, as determined by Chicken Guy in its sole discretion, have attended, successfully completed and been "certified" in the initial manager training program.
- (2) Subsequent to the opening of the Franchised Restaurant, any employee of Franchisee who assumes any management position must, within 30 days after assuming such position, attend the initial manager training program and become certified for that position after completing such training. The initial manager training program will be provided by Chicken Guy, unless a restaurant operated by Franchisee has been certified as a CTR in accordance with Section 12.C.
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to Chicken Guy's 2025 Franchise Disclosure Document, franchisees (or their Operating Principal) and up to two designated restaurant managers must attend and become certified in the initial manager training program at least 45 days before the restaurant opens. This program includes classroom instruction and on-the-job training at Chicken Guy's designated training facilities or a certified training restaurant (CTR). Franchisees must also ensure an adequate number of their employees attend and successfully complete this training, as determined by Chicken Guy, before the restaurant can open.
Prior to opening, the franchisee or a certified restaurant manager is required to train all newly hired team members in the operation of the franchised restaurant. Chicken Guy will not authorize the restaurant to open until an adequate number of employees have successfully completed this training. If the franchised restaurant is the first Chicken Guy location developed by the franchisee, Chicken Guy will conduct the team member training on-site for non-management staff for 7 days before and 7 days after the opening.
Subsequent to opening, any employee who assumes a management position must attend the initial manager training program and become certified within 30 days of assuming that position. Chicken Guy also retains the right to require franchisees, their Operating Principal, restaurant manager, and any other designated employees to take and successfully complete additional training courses beyond the initial manager training program. Franchisees should be prepared to cover travel, living, food, and incidental expenses for themselves and their employees while attending training programs.