What technology system components are Chicken Guy franchisees required to obtain and install at their own expense?
Chicken_Guy Franchise · 2025 FDDAnswer from 2025 FDD Document
You must obtain and install at your expense a technology system, including such data processing equipment, computer hardware, software, point of sale system, required dedicated telephone lines, broadband and wireless Internet connections, modems, printers and other computer related accessory or peripheral equipment as we may specify in the Manual or otherwise in writing. You must record all transactions at the Franchised Restaurant on a point of sale system that is fully compatible with our technology system and that includes an information interface capability to communicate electronically with our technology system to provide us with continuous transaction level point of sale data. You must utilize any proprietary software programs, system documentation manuals and other proprietary materials provided by us in connection with the operation of the Franchised Restaurant. You must input and maintain in your computer the software programs, data and information as we prescribe. You must purchase from us or our designated suppliers, at prices and upon terms that we determine, the applicable proprietary software programs, manuals and/or computer-related materials if and when we decide to use new or upgraded programs, manuals and/or materials throughout the System. We do not currently receive any payments in connection with these items.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 20–22)
What This Means (2025 FDD)
According to Chicken Guy's 2025 Franchise Disclosure Document, franchisees are required to obtain and install a technology system at their own expense. This system includes data processing equipment, computer hardware, software, a point-of-sale (POS) system, dedicated telephone lines, broadband and wireless internet connections, modems, printers, and other computer-related accessories. The specific requirements for these components are detailed in the Chicken Guy manual or in writing from the franchisor.
The Chicken Guy franchise agreement mandates that all transactions at the franchised restaurant must be recorded on a POS system that is fully compatible with Chicken Guy's technology system. This POS system must have the capability to electronically communicate with Chicken Guy's system, providing continuous transaction-level data. Franchisees are also obligated to use any proprietary software programs, system documentation manuals, and other proprietary materials provided by Chicken Guy for operating the restaurant.
Furthermore, franchisees must input and maintain the software programs, data, and information as prescribed by Chicken Guy. Franchisees are required to purchase applicable proprietary software programs, manuals, and computer-related materials from Chicken Guy or its designated suppliers at prices and terms determined by Chicken Guy, especially when new or upgraded programs are introduced throughout the Chicken Guy system. The FDD states that Chicken Guy does not currently receive any payments in connection with these items.