What specific data processing equipment does Chicken Guy require franchisees to procure and install for their technology system?
Chicken_Guy Franchise · 2025 FDDAnswer from 2025 FDD Document
d and format utilized by Franchisee ceases to be an authorized menu board and format, Franchisee shall have a reasonable period of time (not to exceed 6 months) to discontinue use of the old menu board and format and begin using an authorized menu board and format.
- D. Menu Pricing. Franchisee shall be solely responsible for determining the prices of products offered at the Franchised Restaurant; provided, however, Chicken Guy reserves the right to require Franchisee to comply with any maximum or minimum resale pricing restrictions implemented by Chicken Guy. Any such pricing adjustments shall be made in Chicken Guy's reasonable business judgment as market conditions dictate in order to enhance sales and maximize profitability of all Chicken Guy! Restaurants, and only to the extent that such pricing does not violate applicable law. Franchisee acknowledges that: (1) any such pricing restrictions at Chicken Guy! Restaurants are essential to maintaining and furthering the goodwill and appeal that has come to be associated with Chicken Guy! Restaurants and the System; and (2) Chicken Guy's required pricing policies are not anti-competitive and benefit Franchisee because it ensures uniform prices to consumers and avoids any unfair competitive advantage in favor of any Chicken Guy! Restaurant.
E. Technology.
(1) Franchisee agrees to procure and install, at its expense, a technology system including such data processing equipment, computer hardware, software, point of sale system, required dedicated data, telephone lines, broadband and wireless Internet connections, modems, printers and other computer-related accessories or peripheral equipment as Chicken Guy specifies in the Manual or otherwise. All of the foregoing must be able to provide Chicken Guy that information, in that format/medium, as Chicken Guy reasonably may specify from time to time. Franchisee shall provide all assistance required by Chicken Guy to bring Franchisee's technology system on-line with the technology system designated by Chicken Guy and maintained by Chicken Guy or its affiliates at the earliest possible time. All of the hardware and software specified to be installed or purchased, or activities Franchisee is to accomplish, including, but not limited to, the delivery and installation or set-up cost of all hardware and software, and any and all
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to Chicken Guy's 2025 Franchise Disclosure Document, franchisees must acquire and install a technology system that includes data processing equipment, computer hardware, software, a point-of-sale (POS) system, dedicated data and telephone lines, broadband and wireless internet connections, modems, printers, and other computer-related accessories or peripheral equipment. This equipment must be able to provide Chicken Guy with information in a specified format. Franchisees are responsible for all costs associated with the technology system, including hardware, software, installation, setup, and ongoing licensing fees. Chicken Guy retains the right to mandate that franchisees engage Chicken Guy or an approved provider for hardware maintenance and help desk support.
The POS system must be fully compatible with Chicken Guy's technology system and have the capability to communicate electronically, providing continuous transaction-level data. Chicken Guy has the right to retrieve any data from the POS system, including daily sales and menu mix information. All data pertaining to the restaurant, including customer data, is the exclusive property of Chicken Guy, although franchisees are granted a royalty-free, non-exclusive license to use the data during the initial term of the franchise agreement.
Chicken Guy may require franchisees to adopt new or upgraded software programs, system documentation, and other proprietary materials system-wide, with franchisees responsible for purchasing these updates within 90 days of notice. Franchisees must also participate in Chicken Guy's online ordering system, if established, and pay the associated fees. Chicken Guy may mandate that franchisees add memory, ports, accessories, or new software to their technology systems, or even replace the entire system with a larger one as technology evolves or data limits are reached. Franchisees are obligated to maintain their technology systems in good repair and make any additions, changes, or modifications directed by Chicken Guy.