Who is required to attend the initial manager training program provided by Chicken Guy?
Chicken_Guy Franchise · 2025 FDDAnswer from 2025 FDD Document
This initial manager training program is mandatory for all franchisees. The following chart summarizes the subjects taught during the initial manager training program in the operation of a Chicken Guy! Restaurant:
TRAINING PROGRAM
At least 45 days prior to opening your Franchised Restaurant, we will provide to you (or your Operating Principal) and up to two managers designated by you an initial manager training program in the operation of a Chicken Guy! Restaurant at those times and those places that we designate. The initial manager training program will include classroom instruction and on-the-job training at a company-operated Chicken Guy! Restaurant designated by us. Upon completion of the initial manager training program, you and your designated employees who attend the initial manager training program will take an exam, upon successful completion of which a "Certificate of Completion" will be awarded to each applicable individual, and you will be "Certified" to operate the Franchised Restaurant. We require a minimum of one certified manager for each Franchised Restaurant. We will not authorize your Franchised Restaurant to open until an adequate number of your managers (as determined by us during the construction phase in our sole discretion based on the size of your Franchised Restaurant and the planned hours of operation) have attended, successfully completed and been "Certified" in the initial manager training program. We will notify you of your trainee's certification status at the end of the initial manager training program.
After you open the Franchised Restaurant, any employee of yours who assumes any management position must, within 30 days after assuming such position, attend the initial manager training program and become certified for that position. We will provide the initial manager training program unless we have certified a Chicken Guy! Restaurant operated by you as a Certified Training Restaurant as discussed below. The initial manager training program is provided to share our brand operating standards with your trainees to protect the System and the Proprietary Marks and not to control the day to day operation of your Franchised Restaurant.
We have the right to require that you (or your Operating Principal), your restaurant managers, and any other employees that we designate take and successfully complete other training courses in addition to the initial manager training program. Although we do not currently charge a tuition fee for these additional training programs, we may do so in the future. We also reserve the right to modify the elements of the initial manager training program and any additional training programs, in our sole discretion. You will be required to pay all travel, living, food and other incidental expenses incurred by you and your employees while attending any training program.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 25–34)
What This Means (2025 FDD)
According to the 2025 Chicken Guy FDD, the initial manager training program is mandatory for all franchisees. At least 45 days before opening a franchised restaurant, Chicken Guy will provide the training program to the franchisee (or their Operating Principal) and up to two managers designated by the franchisee. To operate the restaurant, a minimum of one certified manager is required.
After the restaurant opens, any employee who assumes a management position must attend the initial manager training program and become certified within 30 days of starting their new role. This requirement ensures that all managers are trained to Chicken Guy's brand operating standards. Chicken Guy may also require franchisees, their Operating Principal, restaurant managers, and other designated employees to complete additional training courses beyond the initial manager training program.
Chicken Guy does not currently charge a tuition fee for the initial manager training program or additional training programs, but this is subject to change. However, the franchisee is responsible for covering all travel, living, food, and incidental expenses for themselves and their employees while attending any training program. Chicken Guy also reserves the right to dismiss anyone from the initial manager training program who they believe will not perform acceptably, and the franchisee must provide a suitable replacement within one month.