Where does the on-the-job training for hourly team member functions for Chicken Guy take place?
Chicken_Guy Franchise · 2025 FDDAnswer from 2025 FDD Document
ontinuing training programs for your employees as we may require from time to time.
If the Franchised Restaurant is your first Chicken Guy! Restaurant, we will conduct the team member training on-site at the Franchised Restaurant for non-management staff for seven days prior to and seven days after the date that you open the Franchised Restaurant. You must reimburse us for the reasonable travel and lodging accommodation expenses incurred by our training personnel in conducting the on-site training. We will notify you during the team member training if any staff member does not successfully complete the program.
You must provide us with a written request for training within seven days of receipt of a certificate of occupancy and we shall have the right to rely on that request to schedule and coordinate the arrival of our employees who will assist in the team member training. We will schedule and coordinate the arrival of our employees for training as soon as reasonably possible after receiving the request for training. We will arrive for training no later than 30 days after we receive your request. We may delay the scheduled arrival of our employees if we determine, in our sole discretion, that the Franchised Restaurant building is not safe or not ready to begin training. If the team member training date or the opening date is postponed or delayed for failure to obtain a certificate of occupancy or for any other reason and, as a direct result thereof, we incur any additional costs and expenses, you shall promptly reimburse us for those costs and expenses, including the salaries and the wages of our trainers during the period of such delay.
If the Franchised Restaurant is not your first Chicken Guy!
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 25–34)
What This Means (2025 FDD)
According to Chicken Guy's 2025 Franchise Disclosure Document, if the franchised restaurant is the franchisee's first Chicken Guy restaurant, the team member training for non-management staff will be conducted on-site at the franchised restaurant. This training occurs for seven days prior to and seven days after the restaurant's opening date. The franchisee is responsible for reimbursing Chicken Guy for the reasonable travel and lodging expenses incurred by their training personnel during this on-site training period. Chicken Guy will inform the franchisee if any staff member does not successfully complete the training program.
If the franchised restaurant is not the franchisee's first Chicken Guy restaurant, and the franchisee requests team member training for non-management staff, the franchisee must cover all reasonable expenses incurred by Chicken Guy. These expenses include travel, lodging, salaries, wages of the training personnel, and any other reasonable costs associated with the on-site training.
In the event that the restaurant's opening is delayed due to failure to obtain a certificate of occupancy or other regulatory or operational issues, the franchisee will be required to reimburse Chicken Guy for any reasonable expenses incurred. This includes additional training related to the delays and any extra training required for team member training or retraining conducted on-site at the franchised restaurant. This ensures that the staff is adequately prepared and meets Chicken Guy's standards, regardless of any unforeseen delays.