Must Chicken Guy franchisees utilize proprietary software programs provided by Chicken Guy, and what else is included?
Chicken_Guy Franchise · 2025 FDDAnswer from 2025 FDD Document
You must obtain and install at your expense a technology system, including such data processing equipment, computer hardware, software, point of sale system, required dedicated telephone lines, broadband and wireless Internet connections, modems, printers and other computer related accessory or peripheral equipment as we may specify in the Manual or otherwise in writing. You must record all transactions at the Franchised Restaurant on a point of sale system that is fully compatible with our technology system and that includes an information interface capability to communicate electronically with our technology system to provide us with continuous transaction level point of sale data. You must utilize any proprietary software programs, system documentation manuals and other proprietary materials provided by us in connection with the operation of the Franchised Restaurant. You must input and maintain in your computer the software programs, data and information as we prescribe. You must purchase from us or our designated suppliers, at prices and upon terms that we determine, the applicable proprietary software programs, manuals and/or computer-related materials if and when we decide to use new or upgraded programs, manuals and/or materials throughout the System. We do not currently receive any payments in connection with these items.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 20–22)
What This Means (2025 FDD)
According to Chicken Guy's 2025 Franchise Disclosure Document, franchisees are required to use proprietary software programs provided by Chicken Guy in connection with operating their franchised restaurant. This includes system documentation manuals and other proprietary materials. Franchisees must also input and maintain the software programs, data, and information as prescribed by Chicken Guy in their computer systems.
Chicken Guy franchisees must purchase the applicable proprietary software programs, manuals, and computer-related materials from Chicken Guy or its designated suppliers at prices and terms determined by Chicken Guy if and when Chicken Guy decides to use new or upgraded programs, manuals, and/or materials throughout the system. Currently, Chicken Guy does not receive any payments in connection with these items.
In addition to the software, franchisees must obtain and install a technology system at their own expense. This system includes data processing equipment, computer hardware, software, a point-of-sale system, dedicated telephone lines, broadband and wireless internet connections, modems, printers, and other computer-related equipment as specified in the manual or in writing. All transactions must be recorded on a point-of-sale system that is fully compatible with Chicken Guy's technology system and includes an information interface capability to communicate transaction-level data electronically.