What are the franchisee's obligations regarding proprietary software programs provided by Chicken Guy?
Chicken_Guy Franchise · 2025 FDDAnswer from 2025 FDD Document
(3) Franchisee shall: (a) use any proprietary software programs, system documentation manuals and other proprietary materials provided to Franchisee by Chicken Guy in connection with the operation of the Franchised Restaurant; (b) input and maintain in Franchisee's technology system such data and information as Chicken Guy prescribes in the Manual, software programs, documentation or otherwise; and (c) purchase new or upgraded software programs, system documentation manuals and other proprietary materials at then-current prices (including ongoing software licensing fees) within 90 days after receipt of notice from Chicken Guy that Chicken Guy has adopted such new or upgraded programs, manuals and materials system-wide.
(4) Franchisee shall participate in Chicken Guy's online ordering system, if established, on such terms and conditions that Chicken Guy may specify in the Manual, and to pay the fees for such online ordering system that Chicken Guy and/or its vendor reasonably specify.
(5) Franchisee acknowledges that technology systems are designed to accommodate a finite amount of data and terminals, and that, as these limits are reached, or as technology or software is developed in the future, Chicken Guy may, in its sole discretion, mandate that Franchisee: (a) add memory, ports and other accessories or peripheral equipment or additional, new or substitute software to the original technology system purchased by Franchisee; and (b) replace or upgrade the entire technology system with a larger system capable of assuming and discharging the technology-related tasks and functions specified by Chicken Guy.
Franchisee acknowledges that technology system designs and functions change periodically and that Chicken Guy may desire to make substantial modifications to its technology systems specifications or to require installation of entirely different systems during the term of this Agreement or upon renewal of this Agreement.
- (6) To ensure full operational efficiency and communication capability between Chicken Guy's computers and those of all Chicken Guy!
Restaurants, Franchisee agrees, at its expense, to keep its technology system in good maintenance and repair and to make additions, changes, modifications, substitutions and replacements to its hardware, software, telephone and data lines and other technologyrelated facilities as directed by Chicken Guy, and on the dates and within the times specified by Chicken Guy in its sole discretion.
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to Chicken Guy's 2025 Franchise Disclosure Document, franchisees have several obligations regarding proprietary software. Franchisees must use the proprietary software programs, system documentation manuals, and other proprietary materials that Chicken Guy provides in connection with operating the franchised restaurant. They are also required to input and maintain the data and information that Chicken Guy prescribes in the manuals, software programs, documentation, or otherwise, into their technology systems.
Chicken Guy franchisees are obligated to purchase new or upgraded software programs, system documentation manuals, and other proprietary materials at the then-current prices, including ongoing software licensing fees. This purchase must occur within 90 days after receiving notice from Chicken Guy that the company has adopted such new or upgraded programs, manuals, and materials system-wide. Franchisees must also participate in Chicken Guy's online ordering system, if established, and pay the fees for the online ordering system that Chicken Guy and/or its vendor reasonably specifies.
Chicken Guy may mandate that franchisees add memory, ports, and other accessories or peripheral equipment, or additional, new, or substitute software to the original technology system. Chicken Guy may also require franchisees to replace or upgrade the entire technology system with a larger system capable of handling the technology-related tasks and functions specified by Chicken Guy. Franchisees are responsible for keeping their technology systems in good maintenance and repair and making additions, changes, modifications, substitutions, and replacements to their hardware, software, telephone and data lines, and other technology-related facilities as directed by Chicken Guy.